Technical Solution Manager
•Clover Health· 1d
💼 Sales⏰ Full-time🎯 Lead / Principal💰 $134k-175k🇺🇸 USA
1d ago
Assorthealth·14 days ago
At Assort Health, we believe healthcare should feel effortless and connected — quick answers, clear communication, and seamless access to care. That’s why we’re building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider’s unique needs.
Assort is the most comprehensive patient experience platform powered by specialty-specific agentic AI. Assort’s omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need.
Since launching in 2023, Assort has managed over 150M+ patient interactions, slashing average hold times from 11 minutes to 1 minute. Our platform now handles calls for thousands of providers with 98%+ resolution rates and 99% scheduling accuracy. Patient satisfaction averages 4.5/5 over 52K reviews, and we’ve achieved 20× revenue growth in 2025. We’re scaling rapidly and expanding adoption across the entire healthcare industry.
EHR and Practice Management (PM) systems sit at the center of the healthcare ecosystem, and we believe deep, strategic relationships with these organizations are foundational to winning the market. As a key member of the Partnerships team, we’re seeking a leader who can build and own our partnership motion with the EHR/Practice Management ecosystem.
You’ll operate as Assort’s business-side expert on the EHR/Practice Management landscape — identifying strategic integration opportunities, navigating partnership and marketplace processes, negotiating commercial relationships, and creating durable channels for revenue and distribution.
This role requires someone who can move fluidly between strategy and execution: one day negotiating a multi-quarter partnership agreement with executive stakeholders, the next coordinating internally to accelerate an API integration or unlock co-selling opportunities.
This is a high-impact, highly cross-functional role with visibility across leadership, sales, product, engineering, and customer teams.
Identify, prioritize, and pursue strategic EHR/Practice Management partners aligned with our ICP and growth strategy
Lead partnership conversations end-to-end — including marketplace relationships, API integration, commercial agreements, referral partnerships, and co-selling opportunities
Develop and maintain executive-level relationships with EHR/Practice Management leaders, partner teams, and developer ecosystem stakeholders
Carry a quota focused on pipeline creation and sales-qualified opportunities
Source and qualify deals, then collaborate with our specialty-specific sales team members to drive them to close
Quarterback all EHR engagements across a variety of customer-facing and internal teams at Assort
Partner closely with Product and Engineering to help scope, prioritize, and accelerate integrations
Collaborate with Sales and GTM teams to drive pipeline and revenue through partner-sourced and partner-influenced opportunities
Collaborate with Assort’s leadership on GTM strategy and partnership models; own EHR-specific initiatives
Serve as Assort’s internal business SME on the EHR/PM landscape, including market dynamics, incentives, competitive positioning, and ecosystem trends
Create repeatable systems, processes, and playbooks for how Assort engages and scales EHR partnerships over time
Represent Assort externally with credibility and executive presence across partner meetings, conferences, and strategic conversations
Strong familiarity with the EHR and Practice Management landscape. Ideal candidates have experience working directly with major EHR/PM organizations, partner programs, and developer ecosystems
Bonus points if you’ve previously worked at an EHR
Proven experience navigating healthcare integration environments, including APIs, marketplaces, and technical partnership workflows
6-10+ years of experience in sales, business development, or partnerships within healthcare or digital health
Demonstrated track record negotiating and managing complex strategic partnerships with long sales cycles and multiple stakeholders
Experience generating measurable business impact including pipeline creation, strategic distribution, co-selling, or revenue growth
Exceptional relationship-builder with high EQ and strong listening skills; able to build trust and credibility over long partnership cycles
Comfortable operating with both executive leadership teams and day-to-day partner managers
Strong communicator who can tailor messaging effectively across technical, business, and executive audiences
Travel: ~20–30% (conferences, PE firm meetings, key customer engagements)
Thrives in fast-paced, ambiguous environments and operates with urgency, ownership, and a bias toward action
Metrics-oriented and comfortable owning goals tied to integrations, partner-sourced opportunities, and revenue impact
Strong understanding of healthcare market dynamics and the evolving role EHRs/PMs play in the ecosystem
Naturally curious, intellectually honest, and thoughtful about incentives, partnership structures, and long-term ecosystem strategy
Unlocking relationships with strategic EHR partners
Pipeline generated through the partnerships you close and manage
This is an opportunity to build one of the most strategically important partner functions at Assort. You’ll help define the strategy, shape the motion, and directly influence company growth. The relationships you build and the integrations you unlock will materially impact how Assort scales.
We’re looking for someone who wants ownership, autonomy, and the chance to build. Someone who enjoys navigating complex ecosystems, thrives in high-stakes relationship environments, and wants to help shape how modern healthcare infrastructure companies partner and grow.
Ownership of high-visibility and high-impact partnerships crucial to our executive team
Daily impact on ensuring patients get access to healthcare and healthcare providers can operate sustainable practices
Competitive compensation, meaningful equity, and strong benefits
💸 Competitive Compensation – Including salary and employee stock options so you share in our success.
📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.
💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.
🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.
🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.
🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.
💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.
🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.
👵 401(k) – Build your retirement savings.
Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!
Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.