Hiring Coordinator
•SerpApiHybrid· 11mo
⚙️ Operations⏰ Full-time📈 Mid Level💰 $75k-85k🇺🇸 Austin, USA
11mo ago
Automox·7 days ago
Are you ready to own something big? Automox is turning IT admins into IT heroes by replacing traditional tools with our award winning cloud-native endpoint management platform. Our product works autonomously and so do our teams. We value a ‘one team’ mentality where everyone’s unique skills contribute to an environment that encourages collaboration and ownership. At Automox you’re enabled to do your best work, grow your career, and have an impact that will be noticeable. WE ARE A_TOMOX… all that’s missing is U!
We are hiring an IT Systems Administrator to keep Automox's internal IT running: endpoints enrolled and compliant, identity and SaaS access provisioned correctly, and repetitive work automated away. This is a hands-on individual-contributor role on a small, fast-moving team. You will spend your day in the tools, not in meetings about the tools. If you would rather automate a problem than do it twice, this is your seat.
Endpoint management and compliance. Manage the macOS and Windows fleet end to end. Enforce CIS controls using Jamf on Mac and Microsoft Intune on Windows. Keep enrollment, configuration, and patch compliance high and measurable.
Endpoint automation through Automox. Write and maintain Bash and PowerShell Worklets in Automox to automate endpoint actions, close compliance gaps, and cut manual IT workload. As a daily power user of our own product, you are also a direct internal feedback loop to Product and Engineering. Your bug reports and feature ideas should ship.
Identity and SaaS administration. Provision, deprovision, and govern access across our identity provider and SaaS estate (Google Workspace, Atlassian, GitHub). Automate the joiner-mover-leaver lifecycle so access is correct by default.
Cloud access control. Administer access and IAM across our cloud accounts (AWS and Azure). Scope is access governance and account hygiene, not infrastructure engineering.
Workflow automation. Design and deploy automations (using workflow automation tooling or a SOAR equivalent) that integrate IT, identity, and SaaS systems and remove repetitive work across the company.
Help desk. Own the internal ticket queue. Handle level 1 and escalated level 2 tickets, and meet our SLA to the business.
Continuous improvement. Analyze current systems and processes, spot inefficiencies, and propose and ship the fixes. Lead knowledge-sharing sessions and stay current on cloud and automation practice.
We expect you to use AI tools to move faster and raise the quality of your deliverables. Just as important is the judgment to review AI output for correctness and security before it reaches production. AI accelerates the work. It does not replace your accountability for it.
You will own measurable outcomes, not just activity. Examples include patch compliance across the fleet, MDM enrollment rate, ticket MTTR against SLA, and SaaS access-review cadence.
The salary range listed is the base pay range for this position. In addition, the total compensation package includes bonus, equity and benefits. Actual earnings may be less or more depending on a candidate's direct experience, skills, industry knowledge, and location.
LOCATION
We are a fully distributed company of remote employees.
***Note: We currently don't hire in California or New York metro***
ABOUT AUTOMOX
Automox is the cloud-native IT operations platform for modern organizations. Our award-winning answer to modern IT operations and best-in-class results earned Automox four straight quarters of record growth. We are now trusted by more than 2,500 leading companies and MSPs worldwide, including NASA, Yale, Xerox, Allbirds, and Unicef. It makes it easy to keep every endpoint automatically configured, patched, and secured – anywhere in the world. The future of IT Operations is cloud-native – and right now. Will you join us?
EMPLOYMENT AT AUTOMOX
✅ Must be able to pass a federal, state, county background check
✅ Complete a local in-person verification
TOTAL REWARDS: Thrive with Us
💵Competitive Salary
📈Equity for Full-Time Employees
🏦 401K Match
🏝Flexible PTO, generous sick time policy
Health & Wellness
🩺 Comprehensive Health Plans with generous employer contributions
🩺100% Company-paid Short Term/Long Term Disability and Life Insurance
🩺 Company HSA Contribution: $100-$200 per month based on tier
Happiness & Well-Being
🎁 $25 per month Lifestyle Spending Account
💻 Internet Reimbursement - $50/month
🗄 $500 Home office stipend
👨👧👦 $10k Adoption Benefit
🤰🏽Comprehensive Family Planning Covered on Meritian Medical Plan
We are committed to an inclusive and diverse company. Automox is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.
We are not able to sponsor work visas at this time.