Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you.
In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly on serving those in the medical industry. With healthcare in our heritage, we soon expanded to serve high-earning professionals in many other industries, providing all with leading-edge financial solutions, including our extensive network of community banks.
Today, BHG Financial has firmly established its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service.
Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers.
From business to personal loans to relationships with community banks, the country’s top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy.
Who You Are
You are a motivated and detail-oriented professional with a passion for financial services and customer success. You thrive in a fast-paced environment and excel at building trust with clients while ensuring accuracy in every step of the loan process. You take pride in uncovering client needs, guiding them with clarity, and delivering an exceptional onboarding experience.
Compensation structure: This position offers a base salary plus commission.
What You'll Do
- Collecting, reviewing, and organizing essential financial documentation from clients with accuracy and timeliness.
- Building and maintaining strong client relationships by delivering clear, proactive, and professional communication throughout the onboarding process.
- Addressing client questions related to BHG, our financial products, and the loan origination process.
- Supporting loan officers and senior processors to ensure applications move efficiently from submission to funding.
- Documenting all client interactions, updates, and activities within internal systems in an organized and compliant manner.
- Collaborating across departments to ensure a seamless handoff of client files and adherence to company policies.
What You'll Need
- A genuine passion for financial services and working in a customer-oriented environment
- Previous experience in customer service, sales, or financial services (loan processing experience is a plus).
- A proactive, self-starter mindset with the confidence to take initiative and guide clients through the process.
- Exceptional attention to detail and organizational skills with the ability to manage multiple priorities.
- Strong written and verbal communication skills.
- Proven ability to set, meet, and exceed performance goals in a deadline-driven environment.
- Comfort working in a fast-paced, dynamic setting where adaptability and resilience are key.
- Travel requirement: Within the first 6 months of employment, all employees will travel to attend the BHG All Oars Experience. Following this event, ongoing travel is minimal—approximately 5% annually—for team on-sites, meetings, and cross-functional collaboration.
Life at BHG Financial
At BHG Financial, we work hard and aren’t afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player, and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development.
Why You Should Join BHG Financial
We strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work® certified. Some of the benefits you can expect when you join BHG Financial include:
•Medical/Rx/Dental/Vision coverage for employees and their eligible family members
•Competitive PTO and vacation policies
•1 Friday off each month for Wellness Weekends
•Company 401(k) plan with employer contributions after one year
•Company-sponsored training and certification opportunities
•Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses
•Ongoing volunteer opportunities to give back to the community through our BHG Cares program
If you’re ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today!
BHG Financial is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. BHG Financial is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
