Manager, IT Engineering

Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California with team members located across the globe. Learn more at bitwarden.com.

As an IT Manager at Bitwarden, you will directly contribute to the operational success and growth of the Bitwarden team and product through technology. We’re looking for someone who can own the evaluation, deployment, and operationalization of tools and technologies that enable all the teams within Bitwarden to excel. You’ll be managing digital and physical assets, assisting with procurement of new tools and technologies, as well as helping with cloud infrastructure, security, compliance, and community technology evangelization.

This is an all-remote team, and we are looking for someone based in the U.S. We do not offer visa sponsorship at this time.

RESPONSIBILITIES

• Own the digital employee onboarding experience from equipment orders and management to account setup and provisioning
• Manage software and hardware vendors, research, sourcing, and procurement
• Maintain the Bitwarden inventory of laptops and licensed software distributed globally
• Serve as the go-to person for access, configuration, and support of tools used across the company including SaaS and deployed systems
• Assist with the management and transformation of our cloud infrastructure and networks
• Manage VPNs and other restricted access systems
• Assist with business and technology experiments involving new technologies, tools, processes and techniques
• Help manage and improve upon various Bitwarden compliance frameworks and certifications such as SOC2, HIPAA, and GDPR
• Contribute to the presence of Bitwarden in the SecOps domain and community at large through forums, conferences, articles, and customer support

WHAT YOU BRING TO BITWARDEN

• Experience managing equipment and software across a distributed, remote, and decentralized global workforce
• Experience in implementing and refining IT and security compliance frameworks
• Ability to maintain discretion, handle sensitive information and maintain security best-practices
• Technocrat at heart, staying current with trends and new technologies
• Collaborative and adaptable mindset
• Openness and authenticity combined with excellent communication skills
• Excitement and enthusiasm for open source and for better internet security
• Excellent problem-solving skills – you might not know all the answers but you know how to find and communicate the solutions

NICE-TO-HAVES

• User of Bitwarden
• Experience in the rollout and support of MDM tools across macOS, iOS, Windows and Android
• Azure and cloud infrastructure best practices and operations, monitoring and maintenance

WHAT TO EXPECT IN THE INTERVIEW PROCESS

• Meeting with our Recruiting team
• Interview with our Head of Information Security
• Interview with the team

A FEW REASONS TO WORK WITH US

• Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
• Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world.
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.