Data Analyst

Duties & Responsibilities

• Validate, reconcile, provide quality assurance, and analyze data input from disparate systems to ensure data integrity using Excel
• Communicate data findings and serve as a point person for troubleshooting and resolving technical issues.
• Partner with the implementation project lead and the customer to track progress, provide timely updates, and review data points with customers
• Perform data extraction tasks using multiple databases through SQL
• Develop solutions to support the SFTP automation of ongoing reporting needs
• Acquire and retrieve data as necessary and assist in troubleshooting of data issues to ease end-user use of application
• Other duties as assigned

Required Qualifications & Skills

• Bachelor’s degree, or equivalent experience
• 1+ years of experience in data analysis, experience in the healthcare industry a plus
• Deep expertise and enthusiasm for Microsoft Excel and for using it to solve complex problems and trend data
• Moderate experience with SQL for data extraction and transformation
• Communicates promptly and effectively with both customers and internal teams, which includes both non-technical and technical audiences
• Strong problem-solving and troubleshooting skills with high attention to detail
• Proven ability to manage multiple projects, balance competing priorities, and meet goals and deadlines
• Self-starter with a demonstrated history of success, multiple examples of taking initiative, and the ability to thrive in a fast-paced, high-pressure environment
• Strong interpersonal and customer service skills, with the ability to collaborate effectively in teams and consistently meet or exceed customer expectations
• Strong verbal and written communications skills

Preferred Qualifications

• Experience working on an Operations team, especially in an implementation-focused role
• Familiarity with installing or implementing SaaS products in a client environment
• Knowledge of hospital EHR systems (e.g. Epic, Oracle (Cerner), MEDITECH, etc.)
• Knowledge of hospital ADC systems (e.g. PyxisES, Omnicell, etc.)
• Experience coding with Python or Ruby or other scripting language
• Experience working with PHI, understanding of HIPAA