Claim management & Logistics IT intern

Claims Management & Transport Damage Handling - Approx. 20-25 hours per week

• Manage and process logistics claims related to over-deliveries, shortages, incorrect deliveries, and transport damages.
• Coordinate the handling of transport damage cases and ensure timely notification and communication with logistics service providers and insurance companies.
• Perform structured root cause analyses in cooperation with internal departments, logistics service providers, and customers.
• Identify root causes and define appropriate corrective and preventive actions.
• Support the implementation, monitoring, and effectiveness review of quality improvement measures.
• Communicate directly and professionally with all relevant internal stakeholders and external business partners.
• Contribute to the continuous improvement of transport quality and logistics processes.
• Develop and enhance Power BI reports, dashboards, and KPI-based performance monitoring.
• Analyze claims and quality data to identify trends, recurring issues, and potential areas for improvement.
• Identify opportunities for process automation and support the implementation of partially automated workflows.
• Analyze existing processes and actively contribute to their standardization, optimization, and digitalization.

Logistics IT Support - Approx. 10-15 hours per week

• Support IT procurement and purchasing activities for logistics-related requirements, including software solutions, logistics optimization tools, hardware, and service hotline solutions.
• Coordinate requirements with internal stakeholders, IT departments, purchasing functions, and external service providers.
• Support the evaluation and implementation of suitable digital tools and IT solutions for logistics operations.
• Develop and optimize label designs for different logistics and operational requirements.
• Support the development and implementation of an automated software solution for label generation and printing.
• Translate operational requirements into functional concepts for digital and automated solutions.
• Identify opportunities to reduce manual activities and improve process efficiency through digitalization and automation.

Qualifications

• Active or passive (under the age of 25), full-time student status
• Currently enrolled in a Bachelor’s or Master’s degree program in Supply Chain Management, Logistics, Business Administration, Business Informatics, Industrial Engineering, Computer Science, or a comparable field.
• Strong analytical and problem-solving skills.
• Structured, reliable, and detail-oriented working style.
• Ability to understand complex logistics and IT-related processes and translate operational requirements into practical solutions.
• Strong communication skills and confidence in working with different internal and external stakeholders.
• Interest in working within an international, cross-functional, and technology-driven corporate environment.
• 25-30 working hours per week
• Long-term engagement (at least 1 year)

Language Skills

• Fluent English, both written and spoken, is required.
• German language skills are considered an advantage.

Technical Skills

• Basic knowledge of SAP or comparable ERP systems.
• Good knowledge of Microsoft Excel and MS-Office Tools
• Experience with or strong interest in Microsoft Power BI, dashboard development, reporting, and data visualization.
• Strong affinity for IT, digitalization, and data processing systems.
• Interest in programming, process automation, and the design of IT solutions.
• Ability and willingness to quickly familiarize yourself with new software applications and data processing systems.
• General understanding of the interaction between operational logistics processes and supporting IT solutions is considered an advantage.

Find out what Work #LikeABosch means.

GROW - You can develop with us.

• We provide financial security: We offer a competitive base salary and a referral bonus.
• We support you in achieving your professional & career goals: We believe in lifelong development, so we offer learning and development opportunities to achieve both your professional and personal career goals.

ENJOY - You can live a full life with us.

• We keep you in balance: You can work from home or from our modern, comfortable offices with flexible working hours.
• You are important to us: We support your mental and physical health with free health, legal and financial advice, as well as other programs and presentations.
• Other benefits: You can enjoy the benefits of our many employee benefits, we support home office, tours, and on-site meals.

INSPIRE – Our inspiring corporate culture is something you will be proud to be a part of.

• We are true to our values: Work in a culture that values ​​diversity, believes in transparency and sustainability. Get involved in our social responsibility programs, such as blood drives and charity activities.
• Our greatest strength is our community: You can participate in team building and fun corporate events such as a summer picnic, Christmas market or family day, and join our active internal communities, where other exciting program opportunities await.

Join and Work #LikeABosch.