Operations Analyst
•Caylent· 5h
🏷️ Data Science⏰ Full-time📈 Mid Level🇦🇷 Argentina
5h ago
Branchinsurance·8 days ago
Branch is on a mission to make insurance more accessible, so more people can be covered. We innovate using data, tech, and automation to simplify insurance from start to finish—we eliminated inaccurate quotes in favor of real prices, created a better way to bundle, and cut unnecessary costs in the traditional insurance process. Then we pass those savings along to our members. Basically, we’re doing insurance the way it was meant to be.
But we didn’t just create the insurance we’ve always wanted, we also created the company we’ve always wanted to work for. As we redefine insurance, we also want to redefine what it means to work in insurance. Find out for yourself.
Branch is open to candidates located in AL, AK, AZ, AR, CO, DE, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, NE, NV, NH, NM, NY, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WV, WI, and WY, unless the role is specific to a location. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Branch is remote first, with most Branchers choosing to work from home. Our headquarters are located in Columbus, Ohio, where we come together from time to time to build relationships and connect with each other in real life. We also have office space in Columbia and Concordia, Missouri as well as Forreston, Illinois. Once a year, the entire company gathers for “BranchFest”, a highlight of the year for many Branchers.
The Claims Finance Analyst owns the recurring financial reporting for Branch's claims organization. This is the person who takes claims data from raw inputs all the way to a finished, accurate, on-time report, every month and every quarter, and then makes that reporting better over time.
You will own a monthly report and a larger quarterly report on claims performance: efficiency metrics, expense components, and the revenue streams tied to claims. You will work across the claims, accounting, actuarial, and data analytics teams to gather what you need, and you will be the person who can explain what the numbers say about how claims is running.
This is a build-and-own seat. In your first 90 days you will learn the metrics and the data. By 90 days you will run the recurring reporting process semi-independently, with your manager reviewing and guiding rather than driving. Past that, you will take on open-ended analytics and improve the reporting itself.
This is not a run-the-template role. It is for someone who wants to own a deliverable, get the details right, and keep improving it.
Reporting and Ownership
Own monthly and quarterly reporting on claims performance, including efficiency metrics, expense components, and revenue streams such as TPA fees, recoveries, subrogation, and salvage.
Take reporting from raw data to finished deliverable, on time, accurately, and with the right stakeholders pulled in when data is missing.
Identify anomalies in the data and chase them down before they reach the report.
Analysis and Improvement
Conduct detailed analysis of expense components and revenue-generating activities to support accurate, timely financial reporting.
Identify trends and patterns in claims data to support decision-making and process improvement.
Assist in developing financial models and tools that improve claims analysis and forecasting.
Run continuous improvement on the recurring deliverables, including automating manual steps so errors do not recur.
Collaboration
Work closely with the claims, accounting, actuarial, and data analytics teams to gather data on cycle time, processing efficiency, and other KPIs.
Present complex information clearly to both technical and non-technical stakeholders.
Stay informed on industry practices and regulatory changes that affect reporting.
2 to 4 years as a financial analyst, data analyst, or in a similar role. General analytical experience. Insurance experience is not required.
A track record of owning a recurring reporting process end to end. You have taken a monthly or quarterly deliverable from raw data to finished report, met the deadlines, and managed expectations. You can walk through exactly what you built and what you owned.
Proficiency in Excel and SQL. You can construct and manipulate tables, build a model, and navigate data without hand-holding. Familiarity with data visualization tools is a plus.
A detail-oriented mindset. The reporting is large and easy to get wrong, and accuracy is the job.
Ownership and initiative. You move work forward proactively and take responsibility for the quality of what you ship.
Strong problem-solving. You can take an open-ended data or business question and reason through it, working independently and navigating ambiguity.
Clear communication. You can present a finding in a few sentences a non-analyst will understand, and you work well across cross-functional teams.
Bachelor's degree in Finance, Accounting, Economics, Statistics, or another quantitative field. An advanced degree or professional certification is a plus.
Insurance experience with a focus on claims finance is a plus. A strong analyst from banking, another financial institution, or a different industry is welcome if you bring curiosity and a willingness to learn the domain.
Why join us at Branch?
We’re all about getting back to getting each other’s back - that means Branchers, too. So we provide benefits that let you work and live to your fullest.
Above-market salary - Branch is a data-driven company, so we do the math on salaries, too. If you get an offer from Branch, you can expect compensation that hits above the mark.
Pay equity and transparency - Our pay isn’t just market-driven, it’s equitable. We let experience and performance drive your success, never your gender, race, orientation, or beliefs.
Remote-first (with perks) - Work from where you’re most comfortable. We’ll take care of your work from home set-up and monthly internet. We also have a Columbus headquarters if you’d like to join us in an office.
Flexible YouTime - We don’t just let you control your own time off. We actually encourage you to use it. After your first year at Branch, we’ll give you $1000 toward your next vacation.
Employee stock options - You’re not just an employee. If you’re full-time, you’re also a part-owner. You’ll have stock options so you can invest in the company you’re helping to grow.
Medical, vision, dental - Get all the coverage you need for a healthy, happy life.
401k and contribution matching - Invest in your future. Branch helps you get to retirement on time with a portion of your contributions matched each month.
What to expect
In light of recent hiring scams across the United States, here’s what the process will look like with Branch (so you know it’s us):
Please apply to open positions directly through our site. If you don’t see it here, then it shouldn’t exist on another job board. If you’re ever unsure about the legitimacy of a Branch job posting found on another site, please check the listings here to verify.
If you're selected to move onto the next phase of the hiring process, a member of our Branch talent team will reach out to you directly from the email domain @ourbranch.com to guide you through our process.
The process will include a number of interviews, which will all happen either over the phone or on video calls.
We will never ask for personal payment or require you to purchase equipment during our interview process. Always be sure to protect your personal information.
Use of AI in Our Hiring Process
We use artificial intelligence to support our recruiters and hiring managers. AI helps us analyze applications and surface signals against the role's requirements.
AI does not make hiring decisions, every hiring decision is made by a person.
By submitting your application, you acknowledge that AI tools may be used to support the review of your materials. To request an alternative review process or a reasonable accommodation, contact [email protected].
Equal Employment Opportunity Employer
At Branch, we are deeply committed to community. Branch is an Equal Employment Opportunity employer. All qualified applicants and/or employees will receive consideration for employment without regard to the individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.