Director, Sales Operations

Our Mission:
ButterflyMX is on a mission to empower people to open and manage doors & gates from a smartphone. Our products are installed in more than 20,000+ multifamily, commercial, gated communities, and student-housing properties worldwide, including properties developed, owned, and managed by the most trusted names in real estate. Our features are designed for developers, owners, property managers, and tenants and our products lower operating costs and improve tenant satisfaction.

Our Solution:
Developers and owners no longer need to run building wiring or install in-unit hardware. Property managers can grant building access, revoke permissions, and review entry logs from an online dashboard. Residents can open doors from their smartphones, issue visitor access, and see who is trying to enter the building.

Our Culture & Values:
Fantastic people are the key to our success. As a distributed, primarily remote workforce, we’re looking for more intelligent, passionate, collaborative, and down-to-earth individuals to join our growing team. We’re driven by a shared commitment to excellence and innovation, grounded in our core values: We delight our customers, We take ownership, We are a community of collaborators, We speak up, We think big and do small, and We are tenacious.

ButterflyMX is hiring a Director of Sales Operations to oversee and improve our sales processes and systems. Reporting to the Vice President of Sales Operations, the Director of Sales Operations will work closely with the sales, marketing, and customer success teams to drive operational efficiency and enable the sales team to achieve their targets.

Responsibilities:

• Design and implement sales strategies, processes, and best practices to improve sales team productivity and effectiveness

• Optimize sales workflows, including lead management, opportunity management, and quote-to-cash processes

• Develop and maintain sales reports, dashboards, and analytics to provide actionable insights to the sales team and leadership

• Oversee the implementation and adoption of the CRM system, ensuring data integrity and accurate reporting

• Collaborate with cross-functional teams to improve sales enablement and training programs

• Identify and recommend improvements to sales tools and technologies to streamline sales operations

• Develop and manage sales compensation plans, including commission structures and performance metrics

• Partner with finance to develop sales forecasts, budgets, and sales targets

• Stay up-to-date with industry trends and best practices in sales operations

Requirements

• 8+ years of experience in sales operations or a similar role

• Prior experience managing sales operations in a high-growth technology company strongly preferred

• Strong analytical and problem-solving skills with the ability to derive insights from complex data sets

• Proficiency in CRM systems (Salesforce preferred) and sales analytics tools

• Excellent project management skills with the ability to manage multiple initiatives simultaneously

• Strong communication and collaboration skills with the ability to work cross-functionally

• Experience with sales enablement and training programs

• Knowledge of sales compensation plans and performance metrics

• Proven track record of driving operational excellence in sales organizations

Benefits

• Comprehensive Medical, Dental and Vision plans (ButterflyMX covers 80% of the cost) starting day 1

• 401(k) plan with a match

• 10 paid holidays, 20 vacation days, 5 sick days, 3 floating holidays

• Basic Life and Accidental Death and Dismemberment Insurance (ButterflyMX covers 100% of the cost)

• Short and Long Term Disability (ButterflyMX covers 100% of the cost)

• Paid Family Leave

• Employee Assistance Program

• Quarterly self-care stipends

• Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance

• And more!
  

ButterflyMX is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. You must have the authorization to work in the US to become an employee. We strive to create an accessible and inclusive experience for all candidates and employees. If you need reasonable accommodations during the application or the recruiting process, please let our recruiting team know.