Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few roles based in offices.
The company is founder led, profitable and growing. We are hiring a Business Services Team Manager to lead efficient and effective travel, logistics, event, scheduling, expense policy and administration.
This executive role requires outstanding coordination, planning, decision-making, budgeting, procurement, reporting and management. It is a fast-paced and complex operation in the tech industry.
We coordinate large-scale company events which involve travel for hundreds of people from 80+ countries. We run such events four times a year, a significant investment in our ability to shape culture, teamwork, execution plans and strategy. Our team is responsible for travel procurement and logistics, ensuring that these events run efficiently and safely. Visas, travel complications and unexpected situations make this a complex operation to run efficiently, demanding a rigorous approach and high work ethic in the team.
This team also serves as an independent check on expense claim approval, ensuring fairness and consistency across teams and countries. This requires integrity, transparency and accountability, and a willingness to set and politely defend the same expectations of the most senior and most junior colleagues.
Together these responsibilities amount to tens of millions in operational costs and a significant number of tactical and operational decisions.
Our team also provides traditional 'EA' services for company leads, though they do this across departments and as a consistent service rather than as personal assistants; they set and deliver to expectations on specific kinds of work. They schedule meetings, coordinate monthly reports, handle delegated approvals for travel and expenses, work across teams, coordinate with suppliers, and run small projects or initiatives.
Location: Worldwide, home based, except in locations where we have an office, such as London, Taipei and Beijing
This team has a direct impact on every team at Canonical. It is important for them to have excellent judgment and interpersonal skills, the confidence to hold people accountable and defend positions of policy, and the work ethic to move quickly through a large volume of work. It is also essential that the team participate in every company event, from the planning and venue selection stages to scheduling, operations and safety reviews, to ensure that they establish personal relationships with team leaders and can ensure these events run smoothly.
As a manager, your team would be responsible for
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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At Canonical we develop Ubuntu, the world's most popular free operating system, with help from a passionate and talented global community of 200,000 people. Ubuntu is an African word that means 'humanity to others'. We chose it because it embodies the generosity of the community in driving Ubuntu's development, and the open source model that's delivered it to millions of users around the world. Together, we're building an operating system that runs across phones and tablets, TV, desktop and cloud. It's secure and reliable, elegant and intuitive, and open for innovation. Ubuntu is the future of open source, but it's easy to use today. We're best known for our desktop operating system, used by over 20 million people, but Ubuntu Touch brings the intuitive user experience to smartphones, and is now available as a developer preview. And our cloud suite offers a clean, repeatable and manageable stack for anyone deploying private or public clouds. Our business model is unlike any other. As the sponsor of Ubuntu, we're uniquely positioned to offer custom engineering, support and training, helping companies to reduce costs and improve efficiency. These optional services generate revenues we reinvest in developing Ubuntu. We have always been dedicated to creating and supporting Ubuntu, and making it available to everyone. Today, we employ over 500 people in over 42 countries. If you too believe in the power of great software to change lives, we'd love you to join us.
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