MidMarket Customer Success Manager, North Central & Northwest
•Abnormal· 2h
🎧 Support⏰ Full-time🎯 Lead / Principal💰 $119k-140k🇺🇸 USA
2h ago
Careaccess·8 months ago
About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
SSS Manager LATAM position hires, develops, enables, and engages their team in Site Support Solutions to ensure an elevated level of performance and exceptional customer experience. The manager will provide daily support to all SSS team members to drive study results and help in the complexities of study operations. Responsibilities include collaborating with sponsor teams, Care Access leadership, and other teams as required to deliver study results. This role is responsible for determining the key priorities and goals in partnership with sponsor leadership and Care Access leadership, then translating these priorities into actionable goals and activities for their SSS team members. Managers must ensure that the team has appropriate resources and expertise to deliver those goals. This is a managerial level role with the expectation that the manager has strong working knowledge of and experience in the clinical research industry, especially in the LATAM region.
#LI-Remote
By applying for this position, you acknowledge that Care Access will collect and process the personal information you submit as part of the recruitment process. Your personal information may be accessed, transferred to, stored, and processed in the United States and other countries where Care Access and its service providers operate, subject to appropriate safeguards where required by applicable law. To learn more about how we collect, use, disclose, retain, privacy rights, and otherwise process applicant
information, please review our Privacy Policy: https://careaccess.com/privacy-policy.
Brazil: Applicants in Brazil can also review our Brazil Privacy Policy:
https://careaccess.com.br/politica-de-privacidade. Candidatos no Brasil também podem
consultar nossa Política de Privacidade para o Brasil:
https://careaccess.com.br/politica-de-privacidade.
Canada: Applicants in Canada can also review our Canada Privacy Policy:
https://careaccess.ca/privacy-policy
Poland: Applicants in Poland can also review our Poland Privacy Policy:
https://careaccess.pl/polityka-prywatnosci. Kandydaci w Polsce mogą również zapoznać
się z naszą Polityką prywatności dla Polski: https://careaccess.pl/polityka-prywatnosci.
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: [email protected]