About the Role:

The Medical Records Coordinator plays a critical role in helping our fertility benefits platform capture and organize the clinical data that powers patient outcomes and customer reporting. In this role, you will be responsible for receiving medical records, working with fertility clinics, and ensuring accurate data entry into our systems. This is an excellent opportunity for someone early in their career to gain exposure to healthcare operations, fertility care, and data-driven health outcomes in a fast-growing startup. This part-time, contract opportunity is project-based with set weekly deliverables, a 6-month minimum time commitment is required.

Key Responsibilities:

• Receive, log, and organize incoming medical records from fertility clinics and healthcare partners
• Contact clinics by phone or email using established scripts to request or clarify records
• Enter and update patient records accurately in internal systems
• Follow standard operating procedures (SOPs) to ensure data quality and compliance
• Identify missing or unclear information and escalate issues to the appropriate team members
• Track and document communication and record status to support timely follow-up

Minimum Qualifications:

• Education: Associate’s Degree or College Student pursuing a Bachelor’s degree
• Experience: 6-12 months of experience in an administrative, operations, healthcare, or data-entry role
• Enjoy working in a fast-paced, process-driven environment
• Strong attention to detail and ability to follow written procedures
• Comfortable using basic technology (email, spreadsheets, databases)
• Ability to communicate clearly and professionally by phone and in writing
• Ability to manage repetitive tasks with consistency and accuracy

Preferred Qualifications:

• Bachelor’s Degree preferred

• Experience working in a healthcare, medical records, or insurance environment

• Familiarity with HIPAA or handling sensitive health information

• Interest in women’s health, fertility, or healthcare technology

Compensation:

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $17-$20/ hr. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.

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