This role supports breach response operations involving compromised datasets, identification of impacted individuals, and preparation of notification deliverables. The position is remote and includes participation in an on-call rotation.

The qualified candidate should have administrative experience with Relativity (other eDiscovery platforms are also helpful). We take a consultative approach in working with our clients and managing cases and an understanding of the Incident Response lifecycle is important for all members of the team. 

This position includes working with a variety of internal & external team members including Operation/Technical team members, Project Managers, Business Development team, attorneys, company or government representatives, and other legal staff.

Duties of the position 

Perform contact discovery and breach analysis in on-call and standard work settings

Coordinate the intake, processing, and analysis of datasets for hosting

Extract, classify, and validate sensitive data, including PII and PHI

Build notification lists and support regulatory and client-facing reporting

Conduct and maintain consistent quality control and documentation across all deliverables, including analysis and remediation files

Collaborate with project managers and technical teams to meet deadlines

Assist with procedure development and continuous process improvement

Adhere to standard operating procedures and chain of custody requirements

Provide ongoing consultation to case teams for incident response related document review, data mining workflows 

Proactively communicate ongoing project status and guidance to clients, partners, and internal teams

Participate in an on-call rotation as needed, including nights and weekends

Complete additional duties assigned by management as needed

Undergraduate degree or equivalent practical experience in a relevant field

3+ years' experience handling data operations or reviews in legal technology, cyber, or eDiscovery

Comfort working with structured and unstructured data

Ability to communicate effectively & tactfully both verbally and in written format to all relevant technical & non- technical stakeholders including attorneys, client support staff, and internal team members

Knowledge with breach response concepts, PII and PHI handling, and eDiscovery workflows including evolution of product offerings and changing dynamics/expectations

Proficiency with Windows operating systems and the Office product suite

Ability to demonstrate superior organizational skills with an acute attention to detail

Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines, with occasional extended hours

Understanding of the electronic discovery reference model (EDRM)

Relativity experience or similar review platforms

Experience with OCR, data validation, and dataset normalization

Relativity Certified Administrator certification

Familiarity with scripting, data manipulation, or reporting tools