People Operations Specialist

The Role, In a Nutshell:

Are you passionate about creating people-first systems that empower teams to thrive? At Chainguard, we’re in rocketship mode, and we’re looking for a People Operations Specialist to help us scale with intention and excellence.

This role goes beyond keeping the trains running - it’s about designing and building the tracks for where we’re headed. As the backbone of our People function, you’ll help streamline and optimize processes, maintain scalable systems, and ensure compliance in an ever-evolving landscape. By keeping People Ops systems running smoothly, you’ll reduce friction, increase trust in People data, and enable the company to scale thoughtfully - while delivering consistent, high-quality support to employees.

You’ll have a unique opportunity to shape the core elements of our People Ops experience. By partnering across teams, you’ll help make complex challenges feel manageable and ensure every Chainguardian (our affectionate term for team members) feels connected, supported, and set up for success.

What You’ll Do:

• Employee Lifecycle Operations: Run onboarding, transitions, and offboarding logistics coordinating steps across teams, managing documentation, and keeping workflows organized and on track.
  
  
• Employee Experience & Support: Serve as the first point of contact for employee questions, providing responsive, high-quality support and improving “moments that matter” across the employee journey.
  
  
• Streamline & Uplevel Processes: Continuously improve and optimize People Ops processes and systems to increase efficiency and scalability.
  
  
• People Systems, Data & Insights: Own day-to-day People systems administration - serving as the point person for People systems, ensuring clean and accurate data, and supporting reporting and metrics to inform decision-making as we scale.
  
  
• Compliance Champion: Help keep us compliant by staying on top of employment laws, managing documentation, maintaining People policies, and implementing processes that align with regulations.
  
  
• Knowledge & Enablement: Own and continuously improve the People Ops knowledge base in Chainweb (our internal wiki) so People processes, policies, and FAQs are clear, current, and easy to find.
  
  
• Leave Administration Lead: Manage leave administration by tracking employee leave balances, processing leave requests, and ensuring alignment with applicable leave policies and local regulations.
  
  
• Benefits Support: Help employees navigate enrollment and resources, partner closely with the Benefits team to keep benefits information accurate and up to date, and escalate complex issues as needed.
  
  
• Cross-Functional Partner: Act as a liaison between People, Finance, IT, and other teams to drive operational excellence.

What We’re Looking For:

• 2–5 years of experience in HR, People Operations, or a similar role in a high-growth environment.
• Proven expertise with HR systems (e.g., Workday, ATS) and a passion for leveraging technology to streamline processes.
• Solid understanding of employment regulations and compliance requirements.
• Experience supporting global teams.
• Meticulous attention to detail - from People data to employee communications.
• Exceptional organizational skills and the ability to juggle multiple priorities.
• Passion for providing exceptional employee experiences.
• A proactive problem-solver who thrives in dynamic, fast-paced environments.

Why You’ll Love It Here:

• Fast-moving environment. If you enjoy pace, change, and iteration, you’ll thrive.
• Build structure as we scale. We’re growing quickly, and you’ll play a key role in bringing clarity and repeatable People Ops processes as we mature.
• Collaborative, low-ego partners. You’ll work closely with the People, Finance, IT, and Legal teams to solve real problems and make progress together.
• Make things clearer for everyone. You’ll turn scattered information into clear documentation and self-serve resources that help employees get answers quickly and confidently.
• The people make it special. You’ll join a team of thoughtful, kind humans who care about doing great work - and about each other.
• Flexibility with accountability. We’re remote-first and outcome-oriented, and we value clear communication and follow-through.