About the Role

Charlie Health is looking for a dynamic individual to support our clinical team with scheduling & attendance, data collection, technology issues, and project based tasks. This candidate will play a critical role in maintaining the efficiency of our clinical team to deliver the best possible care to our clients.

Responsibilities

• Open groups and ensure technical setup for day's expected clients
• Virtual interaction with clients -- welcoming them to group, answering questions
• Facilitates client and group facilitator virtual entry during treatment session
• Monitors group attendance and helps to contact any absent clients
• Verifies and publishes group attendance for all days and times of treatment
• Effectively communicates client absences, technological difficulties, or clinical concerns with relevant team members, clients, and families
• Provides clients and families with calendar invitations and text reminders to treatment sessions
• Track and monitor alumni or family groups as needed
• Administer surveys
• Other duties as assigned

Requirements

• W2 part-time role
• Must be available for 10 hours/week minimum
• Clinical Administrators must have availability:
  • Monday - Thursday from 3-8pm MT (highly preferred) or
  • Monday - Thursday from 10-2pm MT
  • Friday/Saturday availability highly preferred
• Work authorized in the United States and native or bilingual English proficiency
• Have access to reliable technology resources & WiFi to work in a remote setting
• Previous expertise working with a wide range of ages, including children, teens, young adults, and adults clients in both individual and group settings is highly preferred
• High attention to detail and ability to work independently and efficiently
• Proficiency with cloud-based communication and software–Slack, Dropbox, Gmail, Zoom, Google Drive, EMR
• Limited proficiency in Microsoft Office–Excel, or Google Sheets

Benefits

• Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Please note that this role is not available to candidates in Alaska, California, Colorado, Connecticut, Maine, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington State, Illinois, or Washington DC. #LI-REMOTE

Additional Information
The expected pay for this role will be $20.00 per hour.

Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health.