At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our exhibitions and conferences.
If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.
The Opportunity:
At Clarion Gaming, soon to be World Gaming, our people are at the absolute heart of what we do. We’re proud that our core values of Trust and Loyalty, Care and Commitment, a love of learning, and innovation and pride in what we do define the way we carry out our work across all of our events, marketing solutions and communities.
We exist to provide the connections, insights and intelligence that fuel the growth of the modern, global gaming and gambling industry, so that together we can continue to build an industry that we can all be truly proud of.
If you share our values and want to be a part of a successful, dynamic and creative global business then we want to hear from you. iGB Live - https://www.igblive.com/
iGB L!VE is one of the leading online gaming tradeshows globally, and sits within the no.1 Gaming Events portfolio globally, alongside ICE Barcelona and iGB Affiliate Barcelona (World Gaming Week). iGB L!VE takes place at ExCeL, London each July, and is the industry’s #1 event that connects and celebrates the entire iGaming community - Operators I Tech Vendors I Affiliates I Suppliers.
The iGB L!VE strategy is to continue to represent the entire online gaming ecosystem, support the industry and remain ahead of market growth by delivering increased customer value in a highly competitive online event landscape.
We achieve this by deeply understanding and servicing customer and market needs, delivering unparalleled business growth opportunities, pioneering product innovations, and providing critical regulatory insights.
We are building the industry’s most valued and fastest-growing must-attend event in the world’s largest regulated online gaming market.
The Role:
The iGB L!VE Event Director leads the iGB L!VE events business as a member of the Clarion Live senior leadership team, reporting to the Managing Director, Events. As the public face of iGB L!VE, the Event Director is responsible for setting the strategic direction of the event and leading a high-performing team to deliver world-class live experiences. These experiences are focused on enabling meaningful connections, building strong communities, and delivering quantifiable return on investment for online gaming businesses worldwide.
Key Responsibilities:
- Hold overall accountability for the day-to-day management of the iGB L!VE brand, including full P&L ownership and successful delivery of live events.
- Define and articulate a compelling value proposition and annual business plan for iGB L!VE, informed by quantitative and qualitative research and developed in close collaboration with Content, Marketing, Commercial and Customer Success teams.
- Lead the annual budgeting process and develop a rolling three-year vision, strategy, and financial plan to deliver agreed growth targets, KPIs, and customer performance metrics.
- Leverage customer insight and market intelligence to continuously enhance sponsor, exhibitor, and attendee experience, while identifying opportunities for innovation, new initiatives, and product launches.
- Project-manage end-to-end live event delivery, aligning cross-functional teams (marketing, customer success, sales, content, PR and operations) around clear timelines, milestones, and success measures.
- Maintain a deep understanding of key market segments, trends, and demand drivers, ensuring these are reflected in the strategic direction and evolution of iGB L!VE.
- Analyse competitor activity to identify strengths, weaknesses, and differentiation opportunities, defining and reinforcing iGB Live’s unique selling propositions.
- Partner closely with the Head of Sales to design and execute the key account strategy for iGB L!VE.
- Build, maintain, and develop strong relationships with key customers, venues, advisory board members, press and strategic stakeholders, while cultivating relationships with new, high-value prospects.
- Deliver accurate and timely monthly financial forecasts, tracking performance against budget and proactively managing risk and opportunity.
- Lead team development by coaching individuals, strengthening core capabilities, and building a clear succession plan.
- Collaborate closely with Clarion Gaming’s digital teams to deliver an integrated hybrid experience, maximising key account engagement across pre-show, at-show, and post-show touchpoints.
Requirements
Knowledge, Skills & Behaviours:
- Demonstrable experience in a comparable role with accountability for the management and growth of a mid to large-scale festival, conference, or exhibition.
- A proven, inspiring leader with strong interpersonal skills and the ability to motivate, develop, and performance-manage cross-functional teams.
- Deep passion for, and understanding of, live experiences, customer success, and the commercial dynamics of event-led businesses.
- Deep passion for understanding new sectors, industries, its key players, TAM and future direction.
- Strong track record of managing and growing strategic key customer and partner relationships.
- Highly data-literate, with the ability to translate insight and analytics into actionable decisions that drive product, brand, and revenue performance.
- Clear commitment to diversity, equity, and inclusion, demonstrated through continuous self-development, inclusive leadership behaviours, and proactive management of bias.
- Naturally curious and self-aware, combining humility with a strong drive for continuous improvement and innovation.
- Commercially astute and strategically minded, balancing revenue growth with product development excellence and best-in-class customer experience.
- Highly customer-centric, with a strong focus on feedback, insight, and measurable improvements to increase customer satisfaction and engagement.
- Be presentable, communicative and ready to dive into the industry and grow the brand’s reputation via relevant media interviews and marketing channels.
Values:
The Gaming team is a group of enthusiastic individuals driven by the following values:
We love the unexpected:
- We’re adventurous and willing to try new things
- We embrace and drive change
- We aim to surprise and delight
We’re open and happy to share:
- We engage with stakeholders outside the event
- We build sharing communities
- We embrace others’ ideas
We’re committed to caring:
- We take personal responsibility to get things done
- We always think about every step of the experience
- We strive to understand and meet customers’ needs
We continuously learn:
- We actively seek inspiration from all quarters
- We constantly strive to improve what we do and how we do it
- We help learning lead to growth
About Clarion Events
Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. (https://clarionevents.com/welcome)
Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term to build successful, resilient businesses. (https://www.blackstone.com/)
Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count.
Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.
Benefits
- 25 days’ holiday plus bank holidays
- End of year wellbeing shutdown (closed for the last week of the year)
- Celebration day off (e.g. birthday, Diwali, Eid, etc)
- Summer Hours in August (3pm finish on Fridays)
- Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
- Pension Scheme
- Private Medical Insurance
- Health Cash Plan
- Wellbeing Library (MYNDUP)
- Mentoring Programme
- Subsidised Café
- Season Ticket Loan
- Cycle to Work Schemes
- Free on-site gym and shower facilities
- Free eyesight tests
- Free flu vaccination – offered on site once a year for all employees
