At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,
Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,
and the community as a whole.
We have a rich and storied history. Colibri is one of the pioneers of online professional education,
introducing some of the first web-based professional education courses in 2001. Today, the company’s
family of brands are the leading online professional education platforms in their respective end-markets.
We proudly serve >1 million customers annually and employ more than 1,500 mission-aligned
Position Overview:
This is a role for an operator and builder — someone who creates the structure, rhythm, and discipline that helps a high-performing team stay focused and accountable.
As Business Operations Leader, you’ll implement and manage the systems that keep the Eco running well — planning, business rhythm, metrics, and follow-through. You’ll help ensure that the leadership team has clear plans, visibility into performance, and the discipline to execute against priorities.
You’ll partner closely with the Eco President and the Eco leadership team to coordinate plans, clarify ownership, and track progress. You’ll keep the organization organized around the work that matters most — helping the team move from discussion to decision to action.
In short, your job is to make focus, organization, and accountability inevitable — building the operating backbone that allows the Eco President and leadership team to lead the business with clarity and speed.
What You'll Do
- Build and manage the Eco’s operating cadence — weekly business reviews (WBRs), monthly reporting, quarterly business reviews (QBRs), and AOP planning.
- Ensure meetings are structured, data-informed, and outcome-oriented.
- Coordinate calendars, inputs, and materials for consistent alignment across the leadership team.
- Track commitments and follow-ups to ensure decisions are turned into action.
- Manage the AOP and quarterly planning processes, translating strategic objectives into executable workplans with clear owners and measures.
- Facilitate coordination across functions to ensure aligned priorities and resourcing.
- Maintain a single, up-to-date view of initiatives and progress against AOP goals.
- Support the President in ensuring leadership meetings focus on the right priorities.
- Support the build and maintenance consistent reporting and scorecards in partnership with Finance, Analytics, and functional leaders.
- Ensure a clear line of sight from activity to outcome — revenue, customer metrics, operational KPIs.
- Lead preparation and consolidation of key business reviews (WBR, QBR, AOP updates).
- Identify gaps, dependencies, and risks — ensuring they are surfaced and resolved.
- Create and maintain clarity of ownership and accountability for cross-functional work.
- Coordinate execution of initiatives that span multiple functions, ensuring timelines, deliverables, and success metrics are defined.
- Support consistent communication and alignment across teams as priorities evolve.
- Develop templates, dashboards, and processes that simplify how the Eco plans and executes.
- Bring structure to how the organization manages meetings, decisions, and follow-up.
- Champion continuous improvement of the operating system — streamlining where needed, tightening where gaps exist.
What Great Looks Like
- Creates systems that keep the organization focused, aligned, and accountable.
- Turns planning and review cycles into predictable, value-adding routines.
- Keeps everyone clear on what we’re doing, why it matters, and who owns it.
- Connects dots across functions and leaders, surfacing dependencies and resolving misalignment early.
- Reduces noise — turning competing initiatives into coordinated action.
- Makes complex work feel structured, manageable, and on track.
- Ensures decisions are informed by clear, consistent, and reliable data.
- Simplifies reporting, so the leadership team spends less time debating data and more time acting on it.
- Builds confidence in metrics and performance visibility.
- Holds the system accountable — follows through, checks back, and ensures actions close.
- Keeps the leadership team honest about commitments and timelines without owning the work itself.
- Provides operational discipline that sustains high performance.
- Works side by side with the Eco President and leadership team to elevate how we operate.
- Brings objectivity, discretion, and a “how can we make this work better?” mindset.
- Strengthens communication, clarity, and consistency across the business.
- Predictable and disciplined operating rhythm established and sustained.
- Consistent, actionable business reviews (WBR, MBR, QBR).
- Clear alignment between AOP priorities and in-flight initiatives.
- Leadership team satisfaction with clarity, focus, and coordination.
What You'll Need to Succeed
- 8–12 years of experience in business operations, program management, or organizational effectiveness roles.
- Proven ability to build operating systems — meeting cadences, dashboards, planning processes — in a complex, cross-functional environment.
- Strong analytical and organizational skills; able to turn data into insight and insight into structure.
- Excellent communication and facilitation skills; able to create clarity and drive alignment among senior leaders.
- A bias for order, follow-through, and continuous improvement.
- Comfortable in an environment of high expectations and high pace — steady, reliable, and pragmatic.
Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today!
