What You'll Do

• Build strong, trusting relationships with engineers across multiple time zones and cultures

• Lead effective one-on-one and team meetings, balancing facilitation with real-time note-taking and follow-up actions

• Set and reinforce clear expectations of the engineering role, ensuring alignment, fairness, and transparency

• Drive the full performance management cycle by guiding teams through development planning, tracking and discussing progress against objectives, on a timely and constructive manner.

• Manage performance, monitor challenges and issues, provide support and conduct appraisals as per company’s guidelines

• Support and encourage individual growth and performance

• Navigate sensitive or challenging conversations with professionalism, emotional intelligence, and an open mind

• Support engineers through conflict, blockers, and personal or professional challenges with empathy and discretion

• Collaborate closely with internal stakeholders to maintain strong communication channels and ensure alignment on organisational goals

• Guide the team through organisational transitions, provide stability and maintain morale during periods of uncertainty

• Maintain team engagement and productivity during change.

• Help shape and champion a culture of openness, accountability, and respect

About You

• A natural relationship-builder who thrives in a people-centric role

• Excellent multitasker - able to run meetings while capturing insights and driving outcomes

• Strong communicator with the confidence to have tough conversations when needed

• Skilled listener- listen with attention, interest and empathy. Actively encourage and welcome diverse perspectives, new ideas and feedback

• Highly organised and able to manage multiple work-streams in a fully remote environment

• Experienced with performance management, coaching, and delivering actionable feedback

• Comfortable working with a globally dispersed team across diverse cultures, communication styles, and time zones

• Empathetic, open-minded, and committed to supporting people at all levels

• Adaptable and resilient, with the ability to support changes and encourage learning

• Experience in a tech or open source environment is a plus (but not required)