Senior Manager, Cybersecurity and Operations
•Accela· 8h
⚙️ Operations📝 Contract🎯 Lead / Principal💰 $170k-190k🇺🇸 USA
8h ago
Datavant2·about 10 hours ago
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.
What We’re Looking For
We're scaling a clinical data acquisition platform across our payer clients and expanding into new product types. As volume grows, so does operational complexity. The Product Operations & Enablement Manager owns day-to-day triage, pattern analysis, and resolution coordination for inbound platform issues. This is an AI-first role: we expect you to reach for AI tools before building manual processes, to automate what's repeatable, and to continuously raise the bar on what one person can manage at scale. You'll be the intelligent first line of defense — routing work to the right owners, eliminating recurring issues, and building the systems that let teams self-serve.
This is also an exceptional entry point for someone early in their career who wants real proximity to how a technical product is built and operated. You'll work daily alongside Product and Engineering, develop a ground-floor understanding of the platform, and have a direct line from your issue analysis to roadmap decisions.
What You Will Do
Issue Triage & Classification
Pattern Recognition & Analysis
Product Expertise & Enablement
Cross-Functional Coordination
What You Need to Succeed
What Helps You Stand Out
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
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