Manager, Sales Development
•Mark43· 5h
💼 Sales⏰ Full-time🎯 Lead / Principal🇨🇦 San Francisco, Canada
5h ago
Deepgram·about 2 months ago
Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.
At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.
Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.
Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.
Deepgram is expanding our team, and we’re seeking a Commercial Sales Manager to lead a commercial segment of our Account Executive team to drive growth.
This role is both strategic and hands-on. You’ll work with sales leadership to continue optimizing the systems, playbooks, and culture that scale ARR growth, while developing a high-performing team that converts opportunities to long lasting customers. A core part of your mission is building Deepgram’s next generation of sales talent, through world class training, coaching, and structured career development.
You’ll partner closely with Marketing, Sales Leadership, RevOps, Customer Success and Product to align pipeline strategy, leverage modern AI tools to boost productivity, personalization, and team efficiency. Equal parts operator, coach, and builder, you’ll combine data-driven rigor with creativity to shape how Deepgram grows its customer base and sales talent.
What You’ll Do
Build, nurture, and lead our Account Executive teams, accountable for new business and upsell ARR for your team.
Lead and scale your AE team, fostering a culture of performance, accountability, and growth.
Align with leadership on demand generation, pipeline goals, forecasting, product feedback and more .
Coach and mentor AEs through a structured development path.
Drive innovation in pipeline efficiency through the use of AI-enabled sales tools.
Build data-driven systems for forecasting, territory planning, and performance management.
Achieve and exceed ARR and other set goals, aligned with OKRs and other priorities.
Hire market-leading talent whose values align with our company, ramp them up quickly to accelerate time to productivity.
Inspire a culture of teamwork, transparency, and accountability, leading from the front.
Take a proactive approach to performance management, with strong cadences, clear expectations, and transparent and timely feedback.
You’ll Love This Role If You
Thrive on building and scaling high-performing teams that consistently beat targets.
Value working with tenured, high-caliber leaders who prioritize clarity, accountability, collaboration and execution.
Enjoy blending data-driven sales operations with creative, human-centered leadership.
Are energized by developing AEs and building a culture of growth and continuous learning.
Believe in the power of AI to transform productivity, and are eager to harness cutting-edge tools to optimize performance.
Are passionate about Deepgram’s mission to redefine what’s possible with speech technology.
It’s Important to Us That You Have
5+ years of experience in B2B SaaS sales management, with at least 3+ years leading teams of Account Executives.
Proven success in driving pipeline generation, forecasting accuracy, and ARR growth at scale.
Demonstrated experience coaching and developing AEs through structured enablement programs.
Deep understanding of what it takes to optimize new business and upsell win rates and ASP.
Familiarity with leveraging AI and automation tools to improve sales efficiency, personalization, and operational scale.
Strong operational instincts: you set clear metrics, drive accountability, and continually refine systems to improve performance.
Exceptional communication and leadership skills, with the ability to inspire teams and influence peers across functions.
It Would Be Great If You Had
Experience leading AE organizations at a high-growth, Series B+ startup or scaling tech company.
Background selling developer tools, infrastructure, or AI/ML technologies.
Expertise in building talent development programs or performance coaching frameworks.
Comfort operating in dynamic, fast-moving environments with evolving goals and systems.
Medical, dental, vision benefits
Annual wellness stipend
Mental health support
Life, STD, LTD Income Insurance Plans
Unlimited PTO
Generous paid parental leave
Flexible schedule
12 Paid US company holidays
Quarterly personal productivity stipend
One-time stipend for home office upgrades
401(k) plan with company match
Tax Savings Programs
Learning / Education stipend
Participation in talks and conferences
Employee Resource Groups
AI enablement workshops / sessions
Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!
Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.
We are happy to provide accommodations for applicants who need them.