Director, Global Solutions Engineering
•Upguard· 13h
💻 Engineering⏰ Full-time👔 Executive💰 $250k-279k🇺🇸 Los Angeles, USA
13h ago
Deliverect·about 1 month ago
The Cloud Platform department at Deliverect is the engine that drives our customers' success by providing a reliable, scalable, and secure platform for exceptional customer experiences. Our team of passionate engineers and architects constantly innovates and refines our solutions, equipping businesses with the cutting-edge technology they need to thrive in today's competitive landscape and deliver unparalleled ordering experiences.
As the Head of Infrastructure/DevOps and Security, you will lead our global cloud reliability function, playing a pivotal role in aligning and optimizing our entire platform infrastructure. You will design and execute strategies to streamline CI/CD pipelines, improve system resilience, and ensure our engineering teams have the secure environments and insights they need to succeed in our high-growth B2B SaaS environment.
This is a full-time, hybrid role with a flexible work schedule, offering 3 days in either our Ghent, London or Madrid office and 2 days from the comfort of your home.
Infrastructure Strategy & Vision (approx. 30%): Execute a global infrastructure strategy aligned with company growth plans. Partner with engineering leaders to drive platform predictability, operational excellence, and scalable cloud architecture.
Security & Compliance (approx. 25%): Own and refine the end-to-end security posture of the application. Establish data governance frameworks to ensure accuracy, reliability, and compliance across all databases and microservices.
Automation & CI/CD Performance (approx. 20%): Lead our automation strategy, partnering with Product and Engineering to design delivery pipelines that drive growth and feature velocity. Measure system performance using clear KPIs and observability dashboards.
Engineering Enablement & Reliability (approx. 15%): Partner with tech leaders to streamline deployment processes across the development lifecycle. Drive incident response planning and Service Level Objective (SLO) quota setting with data-driven insights.
Global Team Support & Innovation (approx. 10%): Manage the operational challenges of a distributed global team and support local clusters with tailored scaling strategies while maintaining a centralized global structure.
Core Experience: 8+ years of experience in DevOps, Site Reliability Engineering (SRE), or Cloud Security. You must have proven experience in a B2B SaaS company during a rapid growth phase and demonstrable experience supporting an enterprise platform globally.
Technical Proficiency: A deep, practical understanding of AWS/GCP ecosystems and Kubernetes orchestration. You must be an expert systems administrator with hands-on experience in Infrastructure as Code (Terraform) and modern observability tools (Datadog, Prometheus).
Problem-Solving: You are a data-driven strategist who can devise high-level strategy and is equally comfortable rolling up your sleeves to build a workflow or debug a system outage. You can rally people around a clear vision and build pragmatic solutions.
Communication: Excellent communication skills with the ability to articulate complex technical and security-centric concepts to a non-technical audience. You are a strong "consent" builder who can motivate people across departments to align on solutions.