At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.
Department Focus:
The Sales team at Deliverect is the driving force behind our growth, dedicated to delivering exceptional value and providing best-in-class digital ordering solutions for our customers. More than just transactions, we focus on building lasting, consultative relationships, driving innovation, and empowering businesses to thrive. Our team of innovators and champions of excellence makes life easier for our customers, redefining order management and fuelling Deliverect's continued success through transformative interactions.
Your Impact:
As a Mid-Market Account Executive at Deliverect, you will play a pivotal role in driving our growth and success within a key and rapidly expanding segment of the North American market. You will act as a trusted advisor to mid-sized restaurant chains, helping them navigate operational complexities and achieve significant growth through our innovative digital ordering solutions. Your expertise in understanding customer needs and crafting tailored solutions will be instrumental in generating opportunities and closing new, high-value accounts.
*This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our Toronto office and 1 day from home.
What you will do:
- Prospect & Connect: Outbound prospecting is a large expectation of this role. You will be in the driver’s seat for demand generation in your territory, working closely with your leadership, marketing and partnerships to develop new campaigns to generate opportunities. You will be carrying out your business development via calling, emailing, Linkedin, and face-to-face. This involves making a minimum of 50 outbound calls per day.
- Consult & Advise: You will guide clients through the sales process, leading with curiosity and a persistent focus on discovery. Based on your research and learnings of the customers’ goals and challenges, you will showcase Deliverect's unique position to help them grow. You will demonstrate a deep understanding of our product offerings and their value proposition. You'll act as a consultative guide, tailoring presentations and workshops to meet each customer's specific needs.
- Win & Close: Manage the full sales cycle from first contact to contract signature. You will navigate complex sales cycles, handle objections with resilience and strategic thinking, and navigate negotiations with confidence.
- Collaborate: Work closely with internal teams like Sales Engineers, Product Management, Marketing, Partnerships, and Legal to orchestrate end-to-end sales processes.
- Optimize: Utilize our CRM tool (HubSpot) to track interactions and manage your sales pipeline effectively, ensuring clear communication, accurate forecasting, and streamlined processes.
- Succeed: Achieve and exceed weekly and monthly targets for lead generation, qualification, and revenue. You'll forecast revenue accurately and contribute to Deliverect's growth by converting opportunities into successful deals.
- Handover: Perform a smooth handover of newly signed clients to the Implementation Consultants team to ensure successful onboarding and a seamless transition. This directly impacts customer satisfaction.
- Report: Provide regular updates on sales activities, results, and forecasts to your leadership.
What you will Bring:
- 3+ years of experience in B2B SaaS with a proven track record of exceeding sales targets. Preferably experienced working with mid-market or enterprise merchants in the restaurant sector.
- Demonstrable experience with a predominantly outbound sales model, successfully selling complex solutions to C-suite and other key decision-makers.
- A fast learner, with a strong technical inclination - comfortable diving into the world of restaurant digital ordering, APIs, custom integrations, and uses deep product knowledge as a key tool for securing business.
- Excellent communication and interpersonal skills. A good listener who also has the ability to articulate complex ideas clearly and concisely
- The ability to thrive in a fast-paced, competitive, and collaborative environment, demonstrating high motivation, independence, and a commitment to teamwork.
- A bachelor's degree in a relevant field or equivalent work experience.
- Fluency in English is required, with strong written and verbal communication skills being essential. Fluency in French is a plus.
Join Our Innovative Journey:
At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.
What You'll Gain by Joining Us:
Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.
Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.
Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.
Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.
Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.
Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.
Our Commitment to Inclusion:
We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.
Important Information:
1. Fluency in English is required, with strong written and verbal communication skills being essential.
2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.
3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.
4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.
If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at [email protected].
Ready to shape the future of commerce with us? Explore our opportunities and apply today!
