Corporate Business Development Manager

Job Description:

1. New Business Acquisition

• End-to-End Sales Pipeline: Identify, qualify, pitch, negotiate, and close new corporate clients for foodpanda for Business.

• Product Demonstrations: Lead interactive platform demonstrations to showcase product features, catering options, and corporate meal solution capabilities.

• Sales Hygiene & CRM Management: Maintain a clean, active pipeline and document all customer interactions, stages, and leads in Salesforce/CRM.

• Strategy & Optimization: Continuously refine outreach tactics to shorten the sales cycle and enhance the overall B2B conversion rate. 

2. Account Management & Growth

• Client Retention & Expansion: Manage and cultivate strategic relationships with major corporate enterprise accounts to drive recurring revenue, upsell additional seats, and expand platform usage. 

• GMV & Active User Optimization: Track account performance, conduct regular business reviews, and run targeted retention/marketing campaigns to increase Gross Merchandise Value (GMV) and active corporate users.

• Cross-Functional Collaboration: Partner closely with Operations, Marketing, and Customer Support to ensure seamless onboarding, fast issue resolution, and high client satisfaction.

• Client Feedback Loop: Act as the voice of the corporate client, translating customer feedback into actionable insights for product and operational

• Sales Experience: 4-6+ years of hands-on B2B sales/business development experience with a proven track record of hitting and exceeding targets.

• Account Management Capabilities: Solid foundation or experience in managing corporate accounts, client onboarding, and upselling. Complex, multi-stakeholder deals pitching to executive/procurement levels

• Flexibility & Adaptability: High willingness and ability to flex duties between proactive outbound sales and strategic account management depending on team goals and organizational design.

• Tools & Tech Stack: Experience with CRM tools (Salesforce preferred), MS Office, and Google Workspace.

• People Management Skills

• Communication & Negotiation Skills: Strong verbal and written English communication, coupled with sharp commercial acumen and negotiation skills.

• Mindset: Proactive, resilient, scrappy, and capable of thriving in a fast-paced environment.