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Destinationknot

Customer Service Hospitality – Reservations

Destinationknot·1 day ago

Full-time📈 Mid Level💰 $40,000 – $70,000🇺🇸 New York, USA📅 Sep 11, 2026
About the Role:
Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.

Key Responsibilities:

  • Assist clients in selecting and booking hotels
  • Share accurate details on amenities, pricing, and availability
  • Manage and update reservation details
  • Communicate promptly and professionally via phone, email, or messaging

Qualifications:

  • Strong communication and customer service skills
  • Professional, detail-oriented, and self-motivated
  • Basic computer skills and reliable internet connection
  • Hospitality or customer service experience is a plus

What We Offer:

  • Flexible remote schedule
  • Full training and booking system access
  • Supportive team environment
  • Income-earning possibilities based on performance
  • Travel discounts and perks
Apply today to help clients book their perfect stay with us!

Market context

Measured from remote postings we have tracked ourselves — not self-reported survey data.

What Mid Level Support roles in Americas pay

25th
$52k
Median
$58k
75th
$89k

Based on 3,249 comparable postings with disclosed salaries, last 12 months.

How Destinationknot is hiring

Last 90 days
1,085 roles
Total tracked
3,472
Hiring across
6 job families

Tracked since August 2025.

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