Customer Support | Cruise Specialist

Key Responsibilities:

• Recommend cruise lines, ships, and itineraries based on client preferences.
• Coordinate pre- and post-cruise travel, including flights and hotel stays.
• Book specialty dining, excursions, and onboard experiences.
• Track promotions, upgrades, and loyalty program benefits.
• Maintain expert-level knowledge of major cruise lines and destinations.

What You Bring:

• Prior experience booking or selling cruises (preferred).
• Strong knowledge of ocean and river cruise options.
• Ability to work independently and stay organized.
• Excellent customer service and upselling skills.

Benefits:

• Remote role with flexible scheduling.
• Cruise-specific travel perks, FAM trips, Hotel & Resort discounts
• Access to exclusive industry tools and support from a dedicated team.