About the Role
We are seeking a skilled Senior Network Engineer to join a growing engineering team delivering high-quality network solutions across modern Cisco environments. This is a hands-on role that combines project delivery, customer support, troubleshooting, and continuous improvement initiatives. You will work across a broad range of networking technologies while contributing to automation, operational excellence, and innovative technology solutions. The role offers significant opportunities for professional growth, including exposure to solution design, network automation, AI-assisted workflows, and emerging technologies.

About the Client
You will be working with a specialist IT consultancy renowned for delivering customer-focused networking solutions. With more than two decades of industry expertise, the organisation has built a reputation for simplifying complex technology challenges and helping businesses maximise the value of their technology investments. Their collaborative culture encourages innovation, technical excellence, and a strong commitment to customer success.

Ideal Profile

Network Engineering Expertise

• 3–5 years of experience in network engineering or network support roles, ideally within an MSP, systems integrator, or technology partner environment
• Strong networking knowledge across routing and switching, wireless networking, SD-WAN, and security technologies
• Hands-on experience with Cisco technologies, particularly Cisco Meraki and Catalyst solutions
• Equivalent technical knowledge to CCNP or JNCIP certification standards

Automation & Emerging Technologies

• Exposure to network automation technologies such as Python, Ansible, REST APIs, Terraform, or Git
• Familiarity with infrastructure-as-code concepts and automation-first operational models
• Experience using AI-assisted tools and workflows is advantageous
• Exposure to voice networking technologies is beneficial

Certifications (Advantageous)

• Cisco certifications such as CCNA, CCNP, DevNet Associate, or equivalent

Soft Skills

• Strong communication and interpersonal skills with the ability to explain technical concepts clearly
• Ability to work autonomously and effectively manage priorities in a remote environment
• Practical, solutions-focused mindset with strong problem-solving capabilities
• Comfortable operating in evolving environments with changing priorities
• Collaborative approach with proactive communication and knowledge sharing

Responsibilities

• Deliver network and security projects across Cisco technologies, including Meraki and Catalyst environments
• Design, implement, and support routing and switching, wireless, SD-WAN, and security solutions
• Monitor support queues and manage incidents through to successful resolution
• Troubleshoot customer network environments and provide ongoing operational support
• Build and maintain strong customer relationships through effective communication and service delivery
• Collaborate with internal teams to enhance documentation, troubleshooting guides, and operational standards
• Utilise AI tools to improve productivity and support daily technical workflows
• Contribute to automation initiatives, API integrations, tooling enhancements, and workflow improvements
• Develop reusable technical documentation for both customers and internal teams
• Support maintenance activities and project delivery requirements as needed

How we take care of our team
💰 Get paid in Australian Dollars
🏥 Medical insurance from day one for you + spouse (or parents if unmarried)
🩺 Generous OPD coverage from doctor visits to all your medical needs
🏡 Home office setup allowance to build your ideal workspace
🌐 Internet allowance to keep you connected
💪 Gym & wellness allowance to stay fit and balanced
🎉 Work hard, play hard – regular team events & engagement activities
🧠 Diji Assist – Mental health & counseling support when you need it
📚 We invest in you – reimbursement for industry certifications
🗣️ Open-door culture – your ideas and feedback always matter
🌍 Flexible work – home or office, wherever you do your best work
🏆 Rewards & recognition that actually recognize you
🥳 Great christmas & financial year-end parties to unwind with your loved ones