Senior SharePoint and Copilot Consultant

About the Role

We are seeking an experienced Senior SharePoint and Copilot Consultant to design, implement and optimize Microsoft 365 solutions that transform how organizations collaborate, manage information and automate business processes.

This hands-on consulting role is ideal for a technically accomplished professional with deep expertise in SharePoint Online, Microsoft 365 Copilot, Copilot Studio and Power Platform. You will deliver secure, scalable and business-focused solutions while taking ownership of technical delivery, quality assurance and client outcomes.

The successful candidate will combine strong technical capabilities with independent problem-solving, proactive communication and a commitment to delivering exceptional client experiences.

About the Client

You will be working with an established Australian technology consulting partner specializing in Microsoft 365, SharePoint, Power Platform, Copilot and AI-driven digital transformation.

The organization helps businesses modernize their digital workplaces through innovative collaboration platforms, intelligent automation and scalable technology solutions. With a strong focus on technical excellence, practical innovation and customer success, the company supports clients in maximizing their Microsoft technology investments.

As its consulting capabilities continue to expand, the organization is looking for an experienced specialist who values continuous learning, accountability and high-quality solution delivery.

Ideal Profile

Essential Experience and Skills

• Extensive hands-on experience designing, implementing and managing SharePoint Online solutions.

• Advanced understanding of SharePoint information architecture, including site structures, content types, metadata, navigation and permissions.

• Proven experience with Microsoft 365 Copilot and Copilot Studio, particularly developing agents connected to SharePoint knowledge sources.

• Strong understanding of Copilot readiness, including permissions governance, oversharing remediation, content quality and information lifecycle management.

• Demonstrated experience delivering SharePoint migrations, tenant restructures and remediation projects.

• Strong practical knowledge of Microsoft Power Platform, particularly Power Automate and business process automation.

• Proficiency in PowerShell for SharePoint administration, configuration and automation.

• Ability to interpret technical requirements, work within defined project scopes and deliver solutions independently.

• Excellent written English communication skills, with the ability to maintain clear technical documentation and provide proactive project updates.

• Strong troubleshooting, analytical thinking and problem-solving capabilities.

• Demonstrated accountability, attention to detail and commitment to meeting agreed delivery standards.

Desirable Experience

• Experience developing AI-powered solutions and intelligent agents beyond the Microsoft ecosystem.

• Knowledge of custom connectors, API integrations and enterprise system connectivity.

• Experience with SharePoint Framework (SPFx) development.

• Previous experience supporting Australian clients or delivering solutions within Australian business environments.

Responsibilities

SharePoint and Microsoft 365 Solution Delivery

• Design and implement SharePoint information architecture, including site structures, content types, site columns, metadata, navigation and access permissions.

• Deliver SharePoint Online implementations, migrations, tenant restructures and storage optimisation initiatives.

• Configure and enhance Microsoft 365 environments to support secure collaboration, information management and business productivity.

• Ensure technical solutions align with approved designs, business requirements and established delivery standards.

Microsoft Copilot and Power Platform Development

• Develop and implement Microsoft 365 Copilot and Copilot Studio solutions, including intelligent agents, knowledge sources and supporting SharePoint structures.

• Conduct Copilot readiness assessments and remediation activities covering permissions, oversharing, content lifecycle management and information labelling.

• Design and build Power Automate workflows to streamline document-intensive processes, including approvals, accounts payable and case management.

• Ensure Copilot and automation solutions are secure, reliable and aligned with business objectives.

Quality Assurance and Documentation

• Conduct comprehensive testing and quality assurance before delivering solutions to clients.

• Validate solution functionality, security configurations, permissions and compliance with agreed requirements.

• Maintain detailed technical documentation covering architecture, configurations, design decisions and implementation processes.

• Prepare clear handover documentation to support long-term maintainability and knowledge transfer.

• Identify opportunities to improve solution quality, technical standards and delivery efficiency.

Client Communication and Collaboration

• Participate in client meetings, technical workshops and project discussions.

• Prepare thoroughly for client presentations and solution demonstrations to ensure professional and effective delivery.

• Communicate project progress, technical findings and delivery requirements clearly to relevant stakeholders.

• Maintain proactive communication and respond promptly to client requests, delivery questions and technical concerns.

• Collaborate with internal teams and clients to clarify requirements and ensure alignment throughout project delivery.

Risk Management and Delivery Accountability

• Take ownership of assigned deliverables and ensure project milestones and client commitments are achieved.

• Proactively identify and escalate project risks, technical blockers, potential delays and client concerns.

• Highlight potential scope changes and obtain the appropriate approvals before proceeding with additional work.

• Seek clarification when requirements are ambiguous to prevent misalignment or unnecessary rework.

• Demonstrate sound professional judgement, initiative and accountability throughout the delivery lifecycle.

Project Reporting and Performance

• Provide structured written updates for active projects, covering completed work, upcoming priorities, project health and key milestones.

• Maintain visibility of risks, dependencies, outstanding decisions, client actions and material changes to project requirements.

• Ensure project information is accurate, timely and sufficiently detailed to support effective decision-making.

• Consistently deliver high-quality solutions while minimising avoidable rework.

• Maintain strong standards of delivery reliability, client responsiveness, documentation and technical excellence.

Security and Confidentiality

• Apply appropriate security controls when administering Microsoft 365 environments and client tenants.

• Follow multi-factor authentication requirements and strong credential management practices.

• Ensure sensitive client and organisational information remains within approved systems and platforms.

• Protect confidential information and avoid sharing sensitive data through unauthorised AI tools, repositories or services.

• Identify and promptly report security incidents or potential vulnerabilities.