Solutions Engineer

Who We Are:

PE-backed start-up, DoseSpot is a dynamic and innovative leader in the electronic prescribing software market, and its subsidiary, pVerify, is an industry leading insurance verification solution. We are on a hyper-growth curve at the intersection of the software and healthcare industries. We need great team members to capitalize on these opportunities and improve the healthcare experience for patients and doctors alike. DoseSpot and pVerify have an exciting opportunity to join a fun and growing team, benefit from strong market tailwinds, and be part of an exciting opportunity to ensure mission-critical prescriptions and verifications are delivered on time and without error. 

The Role:

We are looking for an enthusiastic and technically curious Sales Engineer to join our growing Sales team. This role is ideal for someone with a strong interest in technology and healthcare who enjoys solving problems, explaining complex solutions clearly, and collaborating across teams.

As a Sales Engineer, you will support the full sales cycle by partnering closely with Account Executives, Account Managers, Product, and Implementation teams. You’ll help translate customer requirements into tailored technical solutions using DoseSpot’s ePrescribing platform. Success will be measured by the speed and close rate of sales opportunities closed, streamlined implementation and strong customer satisfaction.

Key responsibilities:

• Partner with Sales team members to lead discovery, understand customer needs and demonstrate how DoseSpot brings value through seamless integrations.

• Conduct product demonstrations and walkthroughs for prospective clients, highlighting DoseSpot’s capabilities and integration options.

• Assist in creating customized solutions scoping documentation to streamline integration and onboarding.

• Collaborate with account managers to serve as a technical resource and ensure customers are receiving the full value that DoseSpot has to offer as part of their integration.

• Maintain an up-to-date understanding of DoseSpot’s APIs, integrations, and compliance requirements (e.g., Surescripts, EPCS, PDMP).

• Collaborate with Product and Engineering teams to stay current on platform enhancements and contribute feedback that improves demo environments, sales tools, and internal documentation.

What you'll bring:

• Degree & Years of Experience: Bachelor’s degree in computer science, engineering, information technology, or in a healthcare related field, ideally related to medications and/or prescription ordering + typically requires 2 years’ experience.

• Strong interest in healthcare technology, SaaS, or software integration.

• Excellent communication and presentation skills — both technical and non-technical.

• Basic understanding of web technologies (APIs, REST, JSON, etc.).

• Ability to quickly learn complex software systems and explain them clearly.

• Team-oriented mindset with strong attention to detail and follow-through.

Preferred:

• Experience or internship in sales engineering, technical support, or software implementation.

• Experience in building relationships either in sales or account management role.

• Familiarity with EHRs, telehealth platforms, or ePrescribing systems.

• Exposure to HIPAA, security, and compliance considerations in healthcare.

Core Competencies:

• Knowledge & Application: Develops professional expertise, applies company policies and procedures to resolve a variety of issues. Determines a course of action based on guidelines and modifies processes and methods as required.

• Complexity & Problem Solving: Works on problems of moderate scope, which are often varied and routine where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Applies learned techniques and contribute to analysis and investigation to solve problems. Normally receives little instruction on day-to-day work, general instructions on new assignments.

• Collaboration & Interaction: Builds productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions. Focuses on providing standard professional advice and creating initial reports/analysis for review by experienced team professionals.

Benefits & Perks:

🌍Remote work environment with a flexible work schedule to encourage work-life balance

✈Annual company offsite

🌴Generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave

💙 Medical, dental, and vision insurance for you and your family, plus a company funded FSA & HSA (dependent on which medical plan you choose)

💰401(k) company match

💸One-time workspace reimbursement to help you optimize your remote workspace

DoseSpot is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.