COMPANY SUMMARY
Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
RESPONSIBILITIES
- Support the VP, Revenue by analyzing data related to pricing, sales mix, segmentation, and capacity to identify trends and performance drivers
- Support the responsible use of AI by documenting use cases, validating outputs, and assisting with basic model performance monitoring and data quality checks
- Utilize analytics tools, automation, and AI-enabled platforms to improve reporting efficiency and analytical workflows, under guidance from senior team members
- Assist with daily, weekly, monthly, and quarterly reporting processes, ensuring data accuracy, consistency, and timeliness.
- Support market research and competitor analysis efforts by collecting data, developing benchmarks, and summarizing insights related to revenue performance
- Conduct routine and ad hoc data analyses to uncover patterns, trends, and correlations, and assist in translating findings into clear insights for internal stakeholders
- Build, maintain, and update dashboards, reports, and data visualizations to track key performance indicators (KPIs) and support business decision-making
- Collaborate with Sales, Marketing, and other internal teams to provide data-driven insights that support commercial initiatives, campaigns, and pricing decisions
- Assist in forecasting and trend analysis by using historical data to help evaluate business performance and support planning activities
- Work with the Ticketing team to help ensure systems and tools (including Ventrata) are set up correctly for reporting, pricing analysis, and capacity tracking
- Participate in testing, learning, and adoption of new analytics tools and technologies to enhance data capabilities and operational efficiency
WHAT SUCCESS LOOKS LIKE
- You are goal-oriented to achieve key performance metrics
- AI is embedded in your daily workflow as a trusted “coworker”
- Effective adoption, optimization, and governance of AI and analytics tools that improve speed, accuracy, and scalability of revenue insights
- Develop SOP’s and reports to streamline processes and to manage day-to-day operations that are scalable with the use of AI
- Successful execution of new revenue initiatives, business revenue streams, and software
- Solid understanding of commercial operations, market dynamics, and sales strategies. Ability to align data insights with business objectives
- Demonstrate outperformance against the market and competitors
- Ability to thrive in a dynamic and evolving market landscape, adjusting strategies to meet changing business conditions
REQUIRED SKILLS / ABILITIES
- Strong analytical and problem-solving abilities, with a proven track record of translating data into actionable business strategies
- Comfort using AI tools as part of daily analytical workflows
- Data analytics tools experience is preferred (e.g., SQL, Python, Tableau, Power BI). At a minimum, expert proficiency in Excel is required
- Proven ability to drive results, meet deadlines, and exceed targets in a fast-paced and competitive environment
- Detail-oriented with a focus on data accuracy and quality
- Excellent multi-tasking, organizational, and time management skills
- Exceptional written and oral communication skills
EDUCATION & EXPERIENCE
- Bachelor’s degree in Business Administration, Finance, or Economics
- Two to three years of experience in a related position
- Must have experience with creating reports and models
PHYSICAL REQUIREMENTS
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
WHAT YOU CAN EXPECT
At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
- Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently
- Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
- Dependable – you take a strong sense of ownership and accountability over your work
- Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude
- Curious – you consistently look for new ways to work smarter, not just harder
- Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture
- Positive – you possess a service-oriented attitude with excellent follow through
BENEFITS
- Competitive base salary and bonus
- Health/Dental/Vision insurance
- Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
- Voluntary Enhanced LTD Program
- Voluntary Hospital, Accident, and Cancer Programs
- 401(k) with 100% match up to 5%
- Paid parental leave
- Pre-tax transit accounts
- Employee Assistance Program for emotional, financial, and legal support
WELL-BEING
- Generous paid time off
- Flex remote work time
- Flex Summer Fridays
- Employee engagement programs
- Volunteer time off
- Continuing education
- Complimentary Empire State Building Observatory access
- Complimentary gym membership and other wellness benefits
- Employee Discount Programs
ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
