This is not another customer service job.
No headsets. No call queues. No angry customers on hold. No scripts to read off a screen. No register to operate.
You'll sit in a modern broadcast studio, host live casino games on camera, and create a professional, engaging experience for online players around the world.
Think: customer service skills + live hosting + studio environment.
The communication skills you already have transfer directly here. The games? We teach you those.
Take a Studio Tour and see what our Game Hosts do: https://bit.ly/3yKKeU0
What You'll Do
- Host live casino games on camera including Blackjack, Roulette, and Baccarat
- Speak to online players in a friendly, clear, professional way
- Follow game procedures and on-screen prompts
- Keep the game moving smoothly and engagingly
- Bring confidence, focus, and personality to every shift
- Complete paid dealer training through Evolution Academy
Why Customer Service People Succeed Here
If you've worked in call centers, retail, reception, customer service, or as a cashier or agent, you already know how to:
- Stay professional when the pressure is on
- Communicate clearly with all kinds of people
- Follow procedures without losing your personality
- Stay focused through a long shift
- Represent a brand with confidence
- Show up and deliver consistently
Those skills are exactly what our players experience on the other side of the screen.
Why This Job Is Different
- On-camera studio role — not a call center or retail floor
- No headsets, no call queues, no registers
- No angry customers — players are here to have fun
- No casino floor — no smoke, no chips, no cash handling
- Paid dealer training — zero experience needed
- Consistent full-time schedule
- Tips on top of your hourly rate
- Real career growth within a global company
- A job people can't stop asking you about
We Offer
- $17.25/hr+ including base rate and guaranteed tip rate, averaging $20–25/hr
- Performance-based bonus opportunity
- 15 days paid vacation annually
- 5 sick days
- Paid breaks — earn tips during breaks
- Full-time guaranteed hours
- Paid dealer and game technique training
- 50% discount on garage parking 1 block from the studio
- Medical, dental, and vision insurance
- Company-paid life and AD&D insurance
- Commuter FSA
- Discounted on-site gym
- Nationwide employee discount program
- Modern studio with break room and refreshments
- 401(k) match
- Career growth opportunities
Current Openings — Full Time
- 3pm – 11pm
- 5pm – 1am
- 7pm – 3am
- 11pm – 7am
Weekend availability required.
Who We're Looking For
You may be a strong fit if you:
- Have customer service, call center, retail, reception, or cashier experience
- Are comfortable being on camera
- Communicate clearly and professionally
- Can follow procedures consistently
- Are reliable, punctual, and professional
- Want to use your people skills in a completely different environment
- Are open to evenings, weekends, and holidays
No casino or dealer experience required. We will train you.
#EVOPAH
The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand
- Must be 21 years of age or older
- Must pass required background checks
- Must be able to obtain and maintain a valid Pennsylvania and West Virginia gaming license
- Must be able to work evenings, weekends, and holidays
- Must wear assigned uniform and maintain professional appearance standards
- Strong communication skills and a positive, professional attitude
- Customer service, call center, retail, reception, or cashier experience preferred
- Responsible, dedicated, and dependable
All your information will be kept confidential according to EEO guidelines
Job Type: Full-time
Physical Requirements
- Prolonged sitting at counter-height chairs and tables
- Repeated use of both hands and arms
- Full mobility and dexterity in upper extremities
- Ability to see and read a chat screen from 4+ feet away
- Ability to communicate verbally to players
- Ability to lift up to 10 lbs. when needed
- Ability to work assigned shifts including evenings, weekends, and overnights
The duties and responsibilities described are not a comprehensive list. Additional tasks may be assigned as business needs evolve.
