Communications Director
•Rain· 6h
📣 Marketing⏰ Full-time👔 Executive💰 $124k-177k🇺🇸 New York, USA
6h ago
Fiddler Ai·about 6 hours ago
Our Purpose
At Fiddler, we understand the implications of AI and the impact that it has on human lives. Our company was born with the mission of building trust into AI. The rise of Generative AI and Agents has unlocked generalized intelligence but also widened the risk aperture and made it harder to ensure that AI applications are working well. Fiddler enables organizations to get ahead of these issues by helping deploy trustworthy, and transparent AI solutions.
Fiddler partners with AI-first organizations to help build a long-term framework for responsible AI practices, which, in turn, builds trust with their user base. AI Engineers, Data Science, and business teams use Fiddler AI to monitor, evaluate, secure, analyze, and improve their AI solutions to drive better outcomes. Our platform enables engineering teams and business stakeholders alike to understand the "what", “why”, and "how" behind AI outcomes.
Our Founders
Fiddler AI is founded by Krishna Gade (engineering leader at Facebook, Pinterest, Twitter, and Microsoft) and Amit Paka (product leader at Microsoft, Samsung, Paypal and two-time founder). We are backed by Insight Partners, Lightspeed Venture Partners, and Lux Capital.
Why Join Us
Our team is motivated to help build trust into AI to enable society harness the power of AI. Joining us means you get to make an impact by ensuring that AI applications at production scale across industries have operational transparency and security. We are an early-stage startup and have a rapidly growing team of intelligent and empathetic doers, thinkers, creators, builders, and everyone in between. The AI and ML industry has a rapid pace of innovation and the learning opportunities here are monumental. This is your chance to be a trailblazer.
Fiddler is recognized as a pioneer in the field of AI Observability and has received numerous accolades, including: 2022 a16z Data50 list, 2021 CB Insights AI 100 most promising startups, 2020 WEF Technology Pioneer, 2020 Forbes AI 50 most promising startups of 2020, and a 2019 Gartner Cool Vendor in Enterprise AI Governance and Ethical Response. By joining our brilliant (at least we think so) team, you will help pave the way in the AI Observability space.
We are hiring a Senior Director, Demand Generation to scale our growth engine. This role is equal parts strategic builder and hands-on operator. You will create an AI-forward demand center built on experimentation, operational rigor, and measurable pipeline impact.
Partnering closely with Sales and Leadership, this role will define how we show up in the market and ensure our customers understand the value of building trust and transparency into AI systems. This position will report to the CMO.
We’re a small but mighty marketing team that punches well above our weight. Half of us are based in the Bay Area, with a few teammates joining remotely from across the U.S. We move fast, roll up our sleeves, and believe no job is too big or too small when it comes to getting great work out the door. Open, honest feedback is our superpower; it's what keeps us connected, creative, and constantly improving. Together, we pull off standout campaigns, memorable conferences, and some of the sharpest decks you’ll ever see. Smart, scrappy, and tight-knit, we take pride in making a big impact with everything we do.
Build an AI-powered GTM Engineering Center
Build and lead a modern, efficient, AI-enabled demand center of excellence that scales with our enterprise growth. You will standardize planning, execution, and measurement across segments, and routes to market, and operationalize best practices from high-performing demand organizations.
Establish an experimentation culture with clear hypotheses, instrumented funnels, test design discipline, and documented learnings that become repeatable playbooks.
Embed AI across workflows to improve speed, targeting precision, personalization, and marketing productivity, while maintaining brand, privacy, and compliance standards.
Drive Digital Acquisition Excellence
Own global digital acquisition programs that build mindshare, drive qualified traffic, and accelerate new customer acquisition for an enterprise technical product.
Lead a multi-channel acquisition mix for awareness and acquisition
Build and manage a rigorous measurement framework to improve ROI, optimize spend allocation, and guide investment strategy. Use AI-driven insights to refine targeting, creative, and channel mix continuously.
Scale Campaign Enablement
Lead the team and systems that enable consistent, high-quality campaign execution at scale.
Establish standards for deliverability, accessibility, creative quality, messaging consistency, and engagement performance, with tight QA and instrumentation.
Build the foundation for a Journey Optimization capability that connects lifecycle, personalization, and experimentation across the customer experience, improving conversion and velocity through better tools, automation, and process consistency.
Own Team Development and Operations
Own planning, budget management, and performance reporting and build a high-performing team with deep skills in analytics, automation, and AI-enabled marketing.
Define KPIs and reporting cadences for executive stakeholders, ensuring transparency, accountability, and continuous improvement.
Hire, coach, and develop leaders across performance marketing, lifecycle, web/CRO, ABM orchestration, and marketing operations.
12+ years in demand generation, growth marketing, or campaign management in B2B SaaS, ideally marketing to technical buyers in the enterprise (data, infra, developer platforms, security, or AI platforms).
Demonstrated success scaling a demand organization through best practices, experimentation, and automation to deliver measurable growth.
Expertise in sales-led and product-led enterprise motions and reporting on the metrics that matter
Strong analytical orientation - you build measurement systems, run disciplined experiments, and turn results into scalable playbooks.
Fluency in applying AI to marketing workflows (optimization, personalization, content operations, productivity), plus the judgment to deploy it responsibly.
Cross-functional influence with Sales, Finance, Product Marketing, and RevOps, and comfort operating with high accountability.
Skills
Well versed with modern marketing and sales technology stacks
Executive presence and credibility with C-level and technical decision makers.
Ability to connect technical and quantitative detail to business value in a clear, compelling way.
Strong communication and collaboration skills with experience leading cross-functional initiatives.
Bonus Points
Experience building category-defining narratives in emerging technology spaces.
Strong technical storytelling instincts for complex products and skeptical buyers
What We Offer:
Opportunity to shape the market narrative and category strategy for AI Observability.
Strategic seat at the table, influencing product, sales, and company-wide direction.
Competitive compensation, equity, and benefits.
Flexible culture in a fast-growing, mission-driven company.
This is a hybrid position, requiring 2-3 days working at our Palo Alto Office.
Bay Area: $270,000- $300,000 OTE + equity + benefits
Competitive pay + equity
Premium health, dental & vision (100% premium coverage for employees)
Open PTO
401(k) plan
Monthly fitness reimbursement
Paid parental leave
Palo Alto HQ Vibes
Annual Caltrain pass
Monthly in-office massages
Fastrak reimbursement
Lunch provided Mon–Thurs
The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package and perks previously outlined. Ultimately, in determining pay, we'll consider your experience, leveling, location, and other job-related factors.
Fiddler is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require special accommodations in order to complete the interviews or perform job duties, please inform the recruiter at the beginning of the process.
Beware of job scam fraud. Our recruiters use @fiddler.ai email addresses exclusively. In the US, we do not conduct interviews via text or instant message, or ask for sensitive personal information such as bank account or social security numbers.