Hiring Coordinator
•SerpApiHybrid· 10mo
⚙️ Operations⏰ Full-time📈 Mid Level💰 $75k-85k🇺🇸 Austin, USA
10mo ago
Filigran·9 days ago
Filigran, founded in October 2022, stands out in the cybertech ecosystem for its commitment to revolutionizing cyber threat management with a proactive approach. Its mission is to develop innovative open-source solutions designed to anticipate cyber threats, identify security gaps, and strengthen organizational security posture.
Filigran solutions are now trusted by over 6,000 public and private organizations worldwide.
You’ll join the People Operations & Total Rewards team, the operational backbone of our People function.
As a People Operations Partner for North America and Asia-Pacific & Japan, you’ll combine hands-on People Ops execution with day-to-day support to employees and managers on people topics. As the primary People contact for all employees and managers in your region, you will ensure smooth HR operations and great employee experience, while bringing local insights into global initiatives.
This is a senior individual contributor role for someone who enjoys owning things end-to-end, working close to the business, and operating in a fast-moving, international, fully remote environment.
This is a fully remote role based in the United States (Eastern Time zone), with occasional late evening availability required for live touchpoints with APJ teams.
Oversee the full employee lifecycle across NA and APJ: contracts, onboarding, offboarding, benefits administration, time-off and leaves, internal mobility.
Ensure accurate and timely data management across all People tools and systems.
Collect and submit payroll inputs to the Senior Payroll Manager ahead of each payroll cycle.
Own state registration processes when hiring in a new US state, coordinating with Finance and Legal as needed.
Own and continuously improve regional documentation, processes, and internal comms on people policies and FAQs.
Serve as the primary regional point of contact for employee inquiries related to policies, benefits and payroll.
Partner with Legal and vendors on labor regulation matters across all jurisdictions.
Support the establishment of entities in new countries, including transitioning employees from EOR arrangements to direct employment.
Act as the first point of contact for managers across NA and APJ on people-related topics.
Guide managers through routine situations such as contract changes, performance topics, exits, leaves and employee changes.
Help managers apply policies and processes correctly and consistently.
Identify and escalate trends in feedback, engagement, or experience that need broader attention or cross-functional alignment.
Contribute to global People Operations initiatives and process improvements in collaboration with the wider People Ops team.
Support drafting and maintaining global People Operations processes, guidelines and internal documentation.
Provide coverage support to the People Ops Partner, EMEA when needed.
Support people systems rollouts and process automation initiatives.
Support ad hoc projects and related tasks as needed.
Director of People & Total Rewards: your manager for priorities, process alignment and final approvals
Global People Operations & Total Rewards team
Managers and employees across NA and APJ
EOR and PEO partners, benefits vendors.
The wider People team: Talent Acquisition, Employee Experience, Learning & Development, Compliance & ER
Finance, Legal, IT.
7+ years of experience in People Operations and HR, in a global tech company, ideally remote-first (fast-scaling startup environment).
Solid experience managing the full employee lifecycle across multiple jurisdictions, including the US and ideally at least one APJ country (Australia, Singapore, Japan).
Familiarity with US multi-state employment requirements, including state registrations.
Comfortable drafting HR processes and documentation from scratch with limited existing frameworks.
Strong systems proficiency including with Microsoft tools. Bonus points if you have experience with HiBob HRIS.
Comfortable working directly with managers and guiding them through people topics. HRBP experience is not required, but confidence working with the business is.
Combines analytical rigor and accuracy in data and compliance with strategic insight and a confident communicator who advises, coaches, and influences stakeholders across levels.
Comfortable with ambiguity and able to make sound judgment calls with incomplete information.
Comfortable working async, across time zones, and with minimal oversight.
We’re a fast-growing, global, and fully remote company building open-source cybersecurity solutions, increasingly powered by AI, to help defense teams anticipate threats and act faster.
⭐ What we believe
We believe we do work that matters, uniting defenders into a global community to make security more open, resilient & collaborative.
💻 How we work
We do work that matters by combining strong engineering standards with emerging technologies, including AI, to move faster and smarter.
🧭 What guides us
We make our work matter by building a culture grounded in our CORE values of Cohesion, Openness, Responsibility, and Equity. The principles that guide how we make decisions, treat people, and grow together, especially when no one’s watching.
Competitive pay + equity - everyone shares in our success
Remote-first, flexible, and balanced - work that fits your life
Your setup, your choice - pick the gear that works for you
Twice-a-year gatherings - we meet in person for regional and global offsites to connect, collaborate, and strengthen our culture beyond the screen
We enable cybersecurity through inclusion - from code to culture.
At Filigran, we are proud to be an equal opportunity employer. We believe diversity of our people make our products and our team stronger. We welcome talent of every background, identity, and lived experience, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status.
What matters here is what you bring, not what you look like, where you’re from, or how you identify.
Apply now and help us build the future of the cybersecurity ecosystem, together.