About Finch

We believe every American household deserves access to counsel in life’s biggest moments. At Finch, we’re building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury.

In just over a year, we've grown 10x, raised a $20M Series A, and become the pre-litigation partner of choice for top personal injury firms across the country. We believe the best outcomes happen when expert operators and purpose-built AI work together – which is why we handle every step of pre-lit, from intake and claim opening to medical records, lien management, and demands, with humans leading every case.

We’re backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits. We’re rebuilding how the law serves everyday Americans from first principles, and we’re hiring exceptional operators to help us scale it nationwide.

This Role

Legal Assistants are flexible, plug-and-play operators who provide overflow support for Case Managers and paralegals across the legal ops team. Your day-to-day will vary — some days you're running treatment check-ins, other days you're covering a full desk while a teammate is out of office. If you thrive on variety and can context-switch quickly, this role is for you.

What You'll Do:

• Solve problems across the case lifecycle wherever they arise

• Conduct treatment check-ins with clients

• Contact clients to get updates on case progression

• Investigate coverage disputes, liability disputes, and coverage investigations

• Step into a full desk when teammates are out of office

• Handle high-volume overflow tasks across the legal ops team