The Role in Context

Fingerprint's security, IT, and compliance function is more mature than most companies of this size: SOC 2 Type 2 + HIPAA achieved, a comprehensive policy suite in place, and solid IT operations running globally. What the function now needs is strategic leadership: someone who can unify security posture, IT operations, and compliance under a coherent strategy, mature each discipline to the next level, and be the credible voice of security and compliance to the rest of the engineering org and to enterprise customers.

We're looking for a Senior Manager, Security & IT to own this function end-to-end, reporting directly to the VP of Engineering. You will manage 4 people across three disciplines: application security, IT operations, and compliance.

This is a VP-direct role with high autonomy and high visibility. Enterprise customers — many of whom are financial institutions and large-scale fraud prevention operators — regularly ask about Fingerprint's security posture. You'll be the person who owns that answer.

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Your Mission

• Unify and mature the function — Security, IT, and compliance have operated as separate workstreams. You create a coherent strategy across all three, with shared standards, shared risk language, and a roadmap that scales with the business
• Own the security posture — Application security, zero-trust principles, vulnerability management, and security-by-default practices across the engineering org — you set the standard, you hold it, and you work across teams to embed it
• Scale the compliance program — The next horizon is expanding scope, maturing evidence collection, and positioning Fingerprint for compliance requirements as enterprise deals grow
• Run reliable IT operations — 100% remote, globally distributed engineering org. IT operations is a critical function that serves every Fingerprint employee. You own the tooling, the processes, and the reliability of those systems
• Be the security voice to customers and leadership — Enterprise customers, prospects, and partners regularly evaluate Fingerprint's security posture. You represent it credibly, own the security questionnaire process, and communicate risk and posture to the VP and leadership team

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What You'll Do

Security Strategy & Application Security

• Define and own Fingerprint's application security roadmap: vulnerability management, penetration testing program, security review process for new features and architectural changes
• Build security-by-default practices into engineering workflows — not as a gate, but as a capability every engineering team has
• Own the vendor security assessment process — Fingerprint handles sensitive customer data for major enterprise customers; you ensure third parties meet the bar
• Define zero-trust security principles and ensure they're embedded in the Cloud Platform and engineering org

Compliance & GRC

• Own the SOC 2 Type 2 annual audit cycle — evidence collection, auditor management, control maturation
• Drive the roadmap for compliance expansion: evaluate and prioritize future frameworks (ISO 27001, GDPR, customer-specific requirements from enterprise deals)
• Manage the Compliance Lead — support their growth while giving them the leadership context that makes their technical compliance work more impactful
• Be the compliance voice in enterprise sales cycles — security questionnaires, customer due diligence calls, contractual security requirements
• Own the policy framework: ensure Fingerprint's policy suite (already well-established) stays current, complete, and actually embedded in how teams work

IT Operations

• Manage the Lead IT Engineer — they run day-to-day IT operations for a globally distributed engineering org; your job is to give them strategic direction and organizational context
• Own IT strategy: tooling decisions, access management (Okta, SCIM/SAML provisioning), endpoint management, identity governance
• Ensure IT operations scales with engineering headcount growth — proactive capacity planning, not reactive ticket-handling
• Define IT security policies and enforce them: device management, access reviews, offboarding rigor

Cross-functional Leadership & Communication

• Proactively communicate security posture, compliance status, and IT health to the VP Engineering — come with recommendations, not status updates
• Partner with the Cloud Platform Sr. Manager on infrastructure security: network security, IAM standards, security logging and alerting
• Work with Engineering leadership to embed security practices across product teams — not as a compliance checkpoint but as a capability they value
• Represent Fingerprint's security and compliance posture to enterprise customers, prospects, and auditors

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What We're Looking For

Required

• 7+ years in security, IT, or GRC with at least 3 years managing a team — you've led people, made hard calls, and developed practitioners
• Breadth across the three disciplines: Genuine fluency across application security, IT operations, and compliance/GRC
• Application security depth: OWASP familiarity, vulnerability management programs (Snyk or equivalent), security review processes for engineering teams — you're credible in a room with senior engineers talking about AppSec
• IT operations leadership: Identity and access management (Okta or equivalent), endpoint management, remote workforce IT at scale
• Strategic communicator: You translate security and compliance complexity into business language for leadership and customers — risk framing, not technical jargon

Preferred

• SOC 2 ownership experience: You've run or been the primary owner of a SOC 2 audit cycle — not just participated in one. You understand what good evidence looks like, how to manage auditor relationships, and how to build sustainable control operations vs. annual scramble mode
• Additional compliance frameworks: ISO 27001, GDPR, HIPAA experience — particularly relevant given Fingerprint's enterprise customer base in financial services and healthcare
• Security tooling stack familiarity: Snyk (vulnerability management), Wiz (cloud security posture), Cloudflare (WAF/edge), Okta — these are live in Fingerprint's environment
• Enterprise security questionnaire experience: You've answered rigorous due diligence questionnaires from financial institution InfoSec teams and know what "good" looks like on both sides of that process
• Experience in a high-growth SaaS company where security had to keep pace with rapid product and customer growth without becoming a bottleneck

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The Unique Shape of This Role

This role deliberately spans three disciplines that are often separated at larger companies. At Fingerprint's scale, that breadth is a feature, not a bug: the person who owns compliance also owns the security posture that makes compliance meaningful, and the person who owns IT operations also owns the identity and access foundation that security depends on. You won't have the luxury of optimizing one function at the expense of the others.

What this means in practice: you need to be comfortable setting direction across domains where your team members have more operational depth than you do. We don't expect you to be the deepest technical expert in AppSec, IT operations, and GRC simultaneously — your team covers that depth. What we do expect is that you understand each domain well enough to set direction, evaluate the work, and make hard prioritization calls across all three. The judgment to know when to rely on your team vs. when to drive the decision yourself is what distinguishes the right candidate from someone who is simply strong in one area.

This isn't a role for someone who wants to be a player-coach in one discipline. It's a role for someone who has moved past that — who leads through strategy, communication, and people development, not through personal technical execution.

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Why This Role?

• VP direct line with genuine autonomy: You own the function. You come to the VP with recommendations, not requests for direction
• A strong team already in place: The Lead IT Engineer and Compliance Lead are capable, experienced practitioners. You're not building from scratch — you're giving them strategic leadership and maturing what they've already built
• High customer visibility: Fingerprint serves major enterprise customers in financial services, fraud prevention, and beyond. Security posture is a real differentiator in enterprise sales, and you're the person who owns it
• Compliance maturity to build on: SOC 2 Type 2 + HIPAA is already achieved. The next horizon — expanded frameworks, deeper enterprise compliance requirements — is yours to define
• A function that's finally getting its own leadership: Security and IT have been embedded in a larger infrastructure group without dedicated management. This role exists because Fingerprint recognizes these functions need focused, strategic leadership to reach the next level

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Compensation Range

For US-based employees, the cash compensation range for this role is $177,000 – $240,000. We set standard ranges for all US roles based on function, level, and geographic location, benchmarked against similar stage growth companies. To comply with local legislation and provide greater transparency, we share salary ranges on all job postings. However, these ranges are specific to the hiring location and may differ within or outside the US.