Be a crucial member of the Ops team supporting Fresh Prints’ supply chain (Permanent WFH)

Fresh Prints is an NYC-based custom apparel company, experiencing rapid growth year over year. You’ll join a team helping drive the growth of our business by building and scaling a reliable supplier ecosystem and ensuring operational excellence across our supply chain.

We’re looking for a dynamic, driven, organized, and experienced professional who wants to tackle major operational challenges. We work with suppliers and manufacturers across multiple categories and regions to support our custom garments business. You'll help source products, manage supplier relationships, and execute complex Made-To-Order and collaboration projects with the Sales team from start to finish.

In this role, you will manage end-to-end sourcing and order processing for overseas apparel orders. That includes creating accurate purchase orders, negotiating pricing and timelines with vendors, and tracking each order through production to final delivery. You’ll need to build strong rapport with manufacturers, understand both their operational capabilities and our business requirements, and ensure orders are executed accurately and on time. When issues arise, you’ll be the first point of contact, partnering cross-functionally with Fresh Prints teams and suppliers to drive solutions.

You’ll grow as Fresh Prints grows. You’ll get the support, ownership, and development opportunities needed to learn quickly, grow professionally, and make a meaningful impact.

Responsibilities

• Manage end-to-end procurement for custom apparel: create and release purchase orders (POs), coordinate with garment manufacturers/suppliers, and track production and delivery against schedule.
• Negotiate and confirm pricing, terms, and quality with vendors; ensure materials meet specifications.
• Act as primary liaison for printers: resolve order issues (e.g. delays, production issues) by collaborating with them and internal teams (design, fulfillment).
• Maintain procurement documentation and trackers (Excel/Sheets): update order statuses, manufacturer info, costs. Flag any delays or discrepancies immediately.
• Continuously improve processes: propose better workflow or documentation practices to enhance efficiency.
• The unknown - we're always looking for new ways to improve, and we want you to take ownership of projects you believe can create value

Technical Skills

• 2+ years of sourcing / buying experience (vendor management, supplier coordination, negotiations, quoting, procurement, or related experience)
• 2+ years of order processing/order management experience handling operational workflows and end-to-end execution
• Strong attention to detail and ability to manage high-volume, multi-step processes with accuracy
• Comfortable using Google Sheets / MS Excel for tracking, reporting, and operational management
• Experience working with overseas suppliers or manufacturers in fast-paced environments preferred

Essential Requirements

• Excellent written and verbal English communication skills
• Strong critical thinking and problem-solving abilities
• Exceptional organizational skills and attention to detail
• Ability to manage multiple priorities and active orders simultaneously
• Strong stakeholder and relationship management skills
• Self-motivated, problem-solver attitude, and ability to work independently.
• Flexibility to occasionally adjust hours based on business requirements and management decisions.

Details and other benefits:

• Work From Home / Remote (India)
• Working hours are between 9:00 AM – 6:00 PM EST Monday to Friday
• Competitive annual salary between $8,000 – $11,000 USD (night allowance included)
• Health insurance
• Learning opportunities
• Working in a great culture
• At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.

Fresh Prints is an equal employment opportunity employer and promotes diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.