Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.

Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.

We’re looking for a strategic and detail-oriented media planner who can support our growing brand marketing team at Front. You’ll own and evolve our strategy for how our multi-million-dollar brand marketing budget is deployed across the media mix. Reporting into Front’s Director of Brand and Communications, you’ll serve as the connective tissue between our creative and performance marketing agencies and our in-house team.

This isn't a “come in and build from scratch” role—we have a strategy and a foundation. Take the baton, sharpen what's working, and proactively bring new thinking to the table. You'll write a thoughtful POV on a new channel one day and cold-email podcast hosts to negotiate sponsorship terms the next.

What you’ll do:

• Own media budget allocation and pacing across all channels

• Translate data and insights into optimization opportunities

• Conduct research and competitive analysis to identify untapped channels and opportunities to reach Front’s prospects

• Build and present media plans, including channel rationale, reach/frequency projections, and expected business outcomes

• Manage relationships with media vendors, negotiate rates, and evaluate new inventory opportunities

• Roll up your sleeves on execution: sourcing and vetting sponsorship opportunities, reaching out to partners directly, managing logistics end to end

• Partner with our creative and performance marketing agencies to ensure campaigns are briefed, built, and optimized correctly

What you’ll bring:

• 5+ years of media planning or buying experience, ideally for a B2B and/or SaaS brand (agency or in-house)

• Experience planning and buying sponsorships in channels like newsletters, podcasts, industry events, or communities

• Highly organized, with strong judgment about where to focus time across competing priorities

• An informed POV on what's measurable, what isn't, and how to make the case for brand investment in a new channel

• Excellent written communication. You can write a crisp channel strategy doc and a cold outreach email with equal care.

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice