Cold Caller - Home Care

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About Us

Global Pacific Support is proud to partner with a respected home care provider dedicated to improving the lives of seniors and families through compassionate, professional in-home care services. Together, we are expanding our outreach efforts and seeking motivated cold callers to help connect families with the care they need.

Role Overview

As a Cold Caller, you’ll be the first point of contact, introducing potential clients to our trusted home care services. Your mission is to spark interest, build rapport, and schedule follow-up appointments for our care team.

This role is perfect for individuals who are personable, persuasive, and passionate about making a meaningful difference in people’s lives.

Responsibilities

• Conduct outbound calls to prospective clients from targeted lists.
• Clearly communicate the value of home care services with professionalism and empathy.
• Overcome objections while maintaining a positive and respectful approach.
• Schedule appointments or pass qualified leads to the client’s care coordinators.
• Accurately document call outcomes and maintain updated records.