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Customer Service Representative - Chinese Bilingual (Part Time - MID)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a Customer Service Representative - Chinese Bilingual (Part Time - MID) to start immediately
Customer Service Representative - Chinese Bilingual (Part Time - MID)
Client's Industry:Insurance
Client Location:Louisiana, USA (CST)
Assistant Schedule: 9am-5pm CST
Client Business Overview:
She runs an insurance business serving both English- and Chinese-speaking customers.
Summary:
Client needs a bilingual English–Chinese customer service representative with 3–5 years of experience to handle insurance-related calls and basic admin tasks.
**For Customer Service Rep:**
- Handle inbound/outbound insurance-related calls
- Assist with payments, renewals, and quoting support
- Communicate with Chinese-speaking customers
- Use VOIP/Google Meet for calls
Technical Requirements:
• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps
Benefits:
• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
Offer: PHP58,000 - PHP60,000