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Getwingapp

Workforce Analytics Lead

Getwingapp·11 months ago

Full-time🎯 Lead / Principal📍 Philippines📅 Oct 11, 2025
About the Role
We’re looking for a Workforce Analytics Lead to build and manage the company’s Shadow Layer — the analytics backbone that powers utilization tracking, attendance health, and workforce stability.This role owns the creation of data-driven workforce intelligence tools, including utilization scoring, EOD bot metrics, idle-time alerts, and attendance risk flags, ensuring operational leaders have real-time visibility into performance and capacity health.
Qualifications

- At least 4–5 years of experience in workforce analytics, business intelligence, or operations data management.
- Strong proficiency in Excel/Google Sheets, SQL, or data visualization tools (e.g., Looker, Power BI, Tableau, Google Data Studio).
- Experience with automation tools, bots, or workflow integrations (Zapier, Make, internal scripts).
- Proven track record building data models or utilization frameworks for service or workforce-based businesses.
- High attention to detail, analytical rigor, and ability to translate data insights into operational actions.
- Excellent communication skills to collaborate with technical and non-technical teams.


Preferred Skills
- Experience in BPO / remote workforce environments with utilization and attendance monitoring systems.
- Familiarity with predictive modeling or risk flag algorithms.
- Background in managing data governance or ETL processes between multiple systems.


Department: Analytics / Workforce Management
Work Setup: Remote / Hybrid

Market context

Measured from remote postings we have tracked ourselves — not self-reported survey data.

What Lead / Principal Data Science roles in Asia pay

25th
$46k
Median
$79k
75th
$110k

Based on 31 comparable postings with disclosed salaries, last 12 months.

How Getwingapp is hiring

Last 90 days
167 roles
Total tracked
755
Hiring across
13 job families

Tracked since December 2023.

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