An overview of this role

As a Senior Indirect Tax Compliance Analyst, you will help ensure we meet our indirect tax obligations across the US, Canada, and selected non-US jurisdictions in a fast-moving SaaS environment. Reporting to the Multinational Tax Manager, you will own core indirect tax compliance work end to end, support cross-functional partners on tax questions tied to new transactions and product changes, and improve how the work gets done through stronger automation, controls, and system design. This is a role with broad scope and clear ownership: in your first year, you will strengthen filing and reconciliation processes, maintain accurate tax determination frameworks, and help evolve key workflows in tools like Avalara, NetSuite, and Zuora, including AI-enabled improvements to the US sales and use tax process.

What you’ll do

• Own end-to-end global indirect tax compliance (US SUT, Canadian GST/HST and EMEA/APAC VAT/GST), including nexus analysis, return preparation, filing, payment, and ongoing threshold monitoring, to maintain timely, accurate filings and reduce indirect tax compliance risk.
• Assess software as a service (SaaS) taxability rules and maintain current taxability guidance for transactions across relevant jurisdictions, to improve tax determination accuracy as products and transactions evolve.
• Oversee exemption certificate processes and tax engine configuration, including rate accuracy and transaction tax logic within Avalara, to improve transaction accuracy and reduce manual rework.
• Perform monthly accruals and quarterly reconciliations for indirect tax accounts and maintain supporting documentation for control readiness, to support accurate reporting and stronger audit and SOX readiness.
• Collaborate with Sales, Billing, Legal, and Accounting on indirect tax matters related to customer structures, product launches, and new business activities, to enable compliant go-to-market decisions and smoother launches.
• Drive process improvements focused on automation, operational efficiency, and scalable controls, including AI-enabled enhancements to compliance workflows, to strengthen filing and reconciliation processes over time.

What you’ll bring

• Experience managing indirect tax compliance with direct ownership of US, Canada, and international (EMEA and APAC) indirect tax processes, including nexus analysis, return filing, exemption certificate management, and voluntary disclosure agreement support.
• Ability to work autonomously in a lean team while handling multiple compliance cycles, deadlines, and parallel projects.
• Working knowledge of finance and tax systems such as Avalara, NetSuite, Zuora, spreadsheets, and collaboration tools used in distributed teams.
• Skill in reconciliation, documentation, and control-oriented work, including support for Sarbanes-Oxley (SOX) processes.
• Strength in organization, analysis, and clear communication with cross-functional stakeholders on technical tax matters.
• Relevant education or transferable experience in tax, accounting, or finance; professional certifications or advanced tax education may be helpful but aren't required to be considered.

About the team

The Tax team sits within Finance and manages global tax compliance, reporting, and advisory for GitLab Inc. and its subsidiaries. Within that group, the indirect tax function owns global indirect tax obligations in more than 50 jurisdictions (across US, Canada, EMEA and APAC). This role works in a lean team structure with broad ownership and close partnership across Finance, Legal, Sales, and Billing, using asynchronous collaboration to support work across regions and changing regulatory requirements. The team is focused on building scalable compliance processes, improving system accuracy, and adapting to new legislative and operational demands as GitLab grows.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.