An overview of this role

As a Senior Solutions Architect based in Singapore (reporting to the Asia Solutions Architect Manager), you'll join GitLab's Asia team as the trusted advisor to prospects, customers and partners across the region, helping them understand how GitLab's AI-powered DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle.

You'll guide organisations through their digital transformation journeys, from planning through monitoring, using your technical and AI expertise, understanding of cloud and modern software development practices, and strong customer empathy.

Partnering closely with your peers, Account Executives and cross-functional teams, you'll own technical evaluations, including proofs of value and workshops, shape solution architectures, and serve as the voice of the customer back to Product Management. You'll drive successful platform adoption, influence revenue growth through solution and value selling, and build long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape.

What you'll do

• Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle.
• Drive the technical evaluation process as the directly responsible individual, including solution design, proof of concept or proof of value ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.
• Collaborate with Account Executives and the broader go-to-market team across Asia to shape and execute account strategies that support new customer acquisition and expansion.
• Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation and enabling them to become GitLab advocates.
• Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.
• Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.
• Maintain and expand your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies by creating reusable examples, best-practice guidance, and technical collateral for customers and partners.
• Invest in your growth and development through ongoing learning, mentorship, and knowledge sharing to improve the Solutions Architect team's impact continuously.

What you'll bring

• Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices, continuous integration and continuous deployment workflows, and the application of Generative and Agentic AI within software delivery.
• Hands-on experience with GitLab or comparable source control, continuous integration and continuous deployment, and collaboration platforms, and the ability to map platform capabilities to customer use cases.
• Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.
• Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.
• Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.
• Fluent Mandarin language skills are required for this role, with the ability to engage stakeholders from C-level executives through to end-user buyers confidently. This role covers markets where Mandarin is essential to effective customer engagement, primarily Singapore and Taiwan.
• Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.
• Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.

About the team

The Solutions Architect team is part of GitLab's Sales organisation and serves as the technical counterpart to Account Executives, with this role focused on opportunities across Asia and reporting to the Asia Solutions Architect Manager. The team helps customers realise the full value of GitLab's AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. The team helps customers modernise end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape.