We are seeking a detail-oriented and analytical Commission Analyst to support the administration, calculation, validation, and reporting of sales commissions. This role will work closely with Sales, Finance, HR, and Sales Operations teams to ensure accurate commission payments and maintain data integrity across commission systems and CRM platforms.

The ideal candidate has strong analytical skills, enjoys working with data, and is eager to learn commission management processes utilizing Spiff and Salesforce.

Key Responsibilities

• Administer and manage sales commission processes using Spiff
• Validate commission calculations and ensure accurate payouts according to compensation plans
• Audit sales transactions, bookings, and revenue data between Salesforce and Spiff
• Investigate and resolve commission discrepancies, exceptions, and inquiries from sales representatives and managers
• Support New Booking calculations
• Generate recurring and ad hoc commission reports for leadership and stakeholders
• Facilitate monthly, quarterly, and annual commission processing cycles
• Maintain documentation of compensation plans, commission rules, and process workflows
• Support testing and implementation of commission plan changes and system enhancements
• Monitor data quality; identify and address opportunities for process improvements and automation
• Partner with Finance and Sales Operations to ensure alignment between commission payments and company objectives
• Assist with quota management, territory changes, and compensation plan administration

Required Experience, Knowledge, Skills, and Abilities

• Bachelor's degree in Finance, Accounting, Business Administration, Economics, Mathematics, Data Analytics, or a related field; or equivalent combination of education and experience
• 3-5 years of experience in Finance, Sales Operations, Revenue Operations, Compensation Administration, Data Analysis, or a related field
• Strong analytical and problem-solving skills with the ability to interpret and validate data
• Strong attention to detail and commitment to data accuracy
• Excellent proficiency in Microsoft Excel, including formulas and lookups; experience with pivot tables and data reconciliation is a plus
• Strong written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Ability to work independently and collaboratively across departments

Preferred Experience, Knowledge, Skills, and Abilities

• Experience with Salesforce CRM
• Experience with Spiff or other sales commission incentive compensation management systems
• Understanding of sales compensation plans, quotas, commissions, and incentive programs
• Experience creating reports and analyzing large datasets
• Familiarity with sales operations, finance, or revenue operations processes
• Knowledge of data auditing, process documentation, and process improvement methodologies

The compensation for this role is: $67,000-$90,000

The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary based on various factors, such as the candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/

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