Our mission is to detect cancer early, when it can be cured. We are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective technologies that can transform cancer care.
We are a healthcare company, pioneering new technologies to advance early cancer detection. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges.
GRAIL is headquartered in the bay area of California, with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies.
This position is a key individual contributor within the Quality organization, responsible for executing, maintaining, and improving elements of GRAIL’s quality management system (QMS). The primary focus is on supporting GRAIL’s Supplier Quality System for medical device processes. This position interacts with suppliers as well as with departments across the organization, including but not limited to Quality, Procurement, Clinical Laboratory Operations, Technical Operations, Regulatory Affairs, Compliance, Program Management, Clinical Quality Assurance, Supply Chain, Manufacturing, and Research & Development. The person in this role consistently applies critical thinking and sound judgment to solve broad, complex problems, effectively cascading functional strategy and decisions across teams, and communicating status and recommendations to senior management.
These roles is based at our Durham, North Carolina, office. It offers a flexible work arrangement, with the ability to work from GRAIL's office or from home. Our current flexible work arrangement policy requires that a minimum of 60%, or 24 hours, of your total work week be on-site. Your specific schedule, determined in collaboration with your manager, will align with team and business needs and could exceed the 60% requirement for the site.
Responsibilities:
- Primary responsibilities include leading supplier qualification activities, supporting Quality Management Review (QMR), generating Quality Indices metrics, managing the Quality Planning process, and supporting efforts to obtain and maintain licenses, accreditations, and certifications.
- Represents Quality during audits and inspections, as well as on various project teams as determined by management.
- Support Quality through interpretation, establishment, and execution of quality engineering concepts and principles, in accordance with GRAIL’s quality management system and regulatory requirements, including ISO 13485, ISO 14971, 21 CFR 820, IVDR, CAP/CLIA/NYSDOH, ISO 15189, and related regulations and standards.
- Independently manage activities relating to supplier qualification, performance, audit, changes, and corrective actions.
- Use proactive, creative problem-solving to contribute to the development of concepts and principles to achieve goals and objectives, including collaboration with suppliers and internal departments to implement robust Supplier Quality Agreements.
- Demonstrate technical proficiency, creativity, teamwork, collaboration, and independent thought.
- Exercise good judgment within broadly defined practices and policies when selecting methods, techniques, and evaluation criteria for results.
- Act independently with regular oversight to determine methods and procedures to successfully complete assignments.
- Structure day-to-day work autonomously, effectively communicating status and issues to management.
- Identify and evaluate deficiencies and improvement opportunities, working cross-functionally to resolve and improve existing processes.
- Demonstrate increasing technical proficiency by solving progressively complex problems and operating with greater independence.
- Conduct supplier audits to ensure ongoing compliance with ISO 13485, ISO 14971, 21 CFR 820, IVDR, CAP/CLIA/NYSDOH, ISO 15189, and other applicable standards and regulations. Actively manage audit findings to completion.
- Perform various gap assessments, including CAP/CLIA checklists, to ensure adherence to clinical laboratory requirements and ongoing accreditation needs.
- Partner with subject matter experts on various corrective and preventive activities for product and process in addition to supporting other improvement initiatives.
- Compile Supplier Quality System trend data and prepare presentations for Quality Management Review meetings.
- Support education and training initiatives to strengthen the inspection readiness program at suppliers and throughout GRAIL.
- Perform other duties as assigned.
- These responsibilities summarize the role’s primary responsibilities and are not an exhaustive list. They may change at the company’s discretion.
Required Qualifications:
- Bachelor’s degree in science, engineering, or other technical area.
- Minimum of 5 years (corresponding to level) of experience working within a clinical laboratory (high complexity CLIA/CAP environment) or related (e.g., IVD medical device, pharma, etc.) quality management system.
- Experience working with applicable regulations and standards including CAP/CLIA, New York State Department of Health, ISO 13485, ISO 15189, and other applicable industry requirements.
- Experience supporting regulatory inspections/audits and managing/approving investigations and corrective actions.
- Excellent written and verbal communication skills.
- Ability to comprehend and interpret technical information.
Preferred Qualifications:
- Master’s degree in a related technical area, or MBA a plus.
- Next Generation Sequencing (NGS) experience a plus.
- ASQ Certified Quality Auditor, Certified Quality Engineer, or similar a plus.
Physical Demands & Working Environment:
- Primarily desk-based work with extended periods of computer use.
- Frequent typing and screen interactionOccasional light lifting up to 10 Ibs.
- Quiet to moderate noise level in an office or remote setting.
- Collaborative team environment with virtual or in-person meetings.
- Ability to travel 10 % as required.
The expected, full-time, annual base pay scale for this position is $94,000 - $118,000. Actual base pay will consider skills, experience, and location.
This role may be eligible for other forms of compensation, including an annual bonus and/or incentives, subject to the terms of the applicable plans and Company discretion. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications. Employees in this role are also eligible for GRAIL’s comprehensive and competitive benefits package, offered in accordance with our applicable plans and policies. This package currently includes flexible time-off or vacation; a 401(k) retirement plan with employer match; medical, dental, and vision coverage; and carefully selected mindfulness programs.
GRAIL is an equal employment opportunity employer, and we are committed to building a workplace where every individual can thrive, contribute, and grow. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, disability, status as a protected veteran, , or any other class or characteristic protected by applicable federal, state, and local laws. Additionally, GRAIL will consider for employment qualified applicants with arrest and conviction records in a manner consistent with applicable law and provide reasonable accommodations to qualified individuals with disabilities. Please contact us at
[email protected] if you require an accommodation to apply for an open position.
GRAIL maintains a drug-free workplace. We welcome job-seekers from all backgrounds to join us!
