THE ROLE

Senior Benefits Specialist | Remote | Temporary, 12-week engagement | Reports to Director, People Operations

This is a 12-week temporary role, covering a leave for a key member of our distributed People Experience team. You'll own the day-to-day administration of Grove's U.S. benefits programs, leave of absence administration, and select PX initiatives that support employees across their lifecycle, starting from day one. There's no slow runway here. We need someone who can ramp fast and become a steady, capable hand right away.

As an extension of the PX team, you'll be a trusted resource for employees, partnering with our brokers, carriers, leave administrators, and internal teams to keep benefits accurate, compliant, and handled with real care. The honest version: this is an all-hands-on-deck environment. You'll wear multiple hats, move quickly, and occasionally get something wrong. What matters is that you own it, fix it, and keep moving. We'd rather have someone hungry and self-driven than someone waiting for perfect conditions.

You're organized, proactive, and detail-oriented, with the judgment to balance multiple priorities without dropping any of them. You're self-driven enough to hit the ground running with minimal ramp time, and comfortable moving fast, comfortable making the occasional mistake, and quick to own it rather than hide it. You have real experience administering employee benefits, with working knowledge of California leave laws, and you're based in a state where Grove currently runs payroll.

If you take real pride in getting the details right, and you're energized rather than rattled by a fast-moving, dynamic team, this is your kind of twelve weeks.

WHAT YOU'LL GET TO DO

• Ensure a welcoming employee experience through timely communication, responsiveness, and thoughtful follow-through.
• Administer Grove's U.S. benefits programs, including medical, dental, vision, life and AD&D, HSA, FSA, COBRA, and 401(k) plans.
• Serve as the primary day-to-day point of contact for employees, benefit carriers, brokers, and third-party administrators to resolve benefit-related questions and administrative issues.
• Process employee benefit enrollments, qualifying life event changes, and terminations accurately and within required payroll and carrier deadlines.
• Partner with our leave of absence and disability vendor to administer employee leaves, review requests, coordinate documentation, and partner with HR Business Partners on leave-related matters.
• Review and reconcile monthly benefit invoices and partner with Finance to support timely and accurate premium payments.
• Perform routine audits of benefit enrollments, payroll deductions, HRIS data, and carrier records to ensure data integrity and resolve discrepancies proactively.
• Maintain employee benefit records and documentation in accordance with company policies and applicable federal, state, and local regulations.
• Support compliance activities related to benefits administration, including ACA, COBRA, Form 5500, nondiscrimination testing (NDT), San Francisco Health Care Security Ordinance (SFHCSO), and other required reporting.
• Own the annual Open Enrollment strategy and execution end-to-end, partnering with our broker to evaluate plan design, timelines, and vendor logistics — including employee communications, education sessions, system configuration, testing, and implementation.
• Partner with the Director of People Experience, CFO, broker, and carriers throughout the annual benefits renewal process by gathering information, evaluating plan options, preparing recommendations, and supporting implementation.
• Stay informed on federal, state, and local legislative and regulatory changes impacting employee benefits and leave administration.
• Support the employee lifecycle through new hire orientation, employee inquiries, and other People Experience initiatives and special projects as assigned.
• Assist with immigration and visa administration.

ABOUT YOU

• 5-7 years of Human Resources experience, including significant experience administering employee benefits.
• Proven experience owning the Open Enrollment process end-to-end, including plan design decisions, employee communications, and system implementation, ideally in partnership with a broker.
• Experience administering 401(k) plans and U.S. employee benefit programs.
• Experience coordinating federal and state leave programs, including California leave laws.
• Strong understanding of federal, state, and local employment laws related to benefits and leave administration.
• Exceptional attention to detail with a proven ability to manage multiple priorities while maintaining a high degree of accuracy.
• Strong customer service, communication, and organizational skills with the ability to build positive relationships across employees, vendors, brokers, and internal partners.
• Ability to identify issues proactively, exercise sound judgment, and escalate risks appropriately.
• Experience working with ADP is a plus.
• SHRM-CP or comparable certification is a plus.

IMPORTANT DETAILS

This 12 week full-time, exempt position is remote for candidates based in the following states: California, Maine, Pennsylvania, Nevada, North Carolina, Texas, Colorado, Washington, Illinois, New York, Missouri, and Massachusetts.

The salary range for the role is $100,000-120,000. Our compensation bands are adjusted based on market-specific cost of living data, meaning that the top of our salary range is reserved for the most experienced candidates in the highest cost of living areas across the country. We aim to be competitive and fair.

This role is not eligible for benefits or overtime.