Senior Director, Finance Systems UK/EMEA Lead

Harbor is seeking a Senior Director to lead the UK/EMEA region within the Law Firm Finance Systems consulting Solution Line. This role is accountable for portfolio oversight, client satisfaction, and operational excellence across all UK/EMEA engagements. The Senior Director will ensure projects are delivered on time, on budget, and with minimal write-offs by removing obstacles and enabling the team to succeed, rather than personally executing work. This is a leadership and coordination role, not a hands-on consulting position.

As a senior leader, the Senior Director will contribute to business development, offering strategy, and financial planning, while managing a team of Directors and Senior Managers with technical and/or functional expertise. The position reports directly to the Managing Director and is highly client-facing. This position can be worked from anywhere in the UK.

---

Job Duties and Responsibilities:

• Portfolio Management
• Own the UK/EMEA portfolio of Finance Systems projects, ensuring delivery quality, profitability, and client satisfaction.
• Monitor project health, proactively address risks, and minimize write-offs.
• Client Relationship Leadership
• Act as the senior point of contact for clients, ensuring issues are resolved through the team rather than direct intervention.
• Maintain strong client relationships and uphold Harbor’s reputation for excellence.
• Operational Leadership
• Clear hurdles and roadblocks for consultants and people managers to enable exceptional delivery.
• Ensure proper resource allocation and utilization across projects for efficiency and profitability.
• Drive adherence to best practices and delivery standards.
• Team Management
• Lead and mentor Directors and Senior Managers, fostering accountability and professional growth.
• Promote a culture of collaboration, problem-solving, and client-first thinking.
• Strategic Contribution
• Support business development efforts, including proposal creation and client presentations.
• Contribute to service line growth strategy and financial planning.

Qualifications:

• Experience
• 15+ years in professional services or consulting, with at least 5 years in senior leadership roles.
• Proven track record of managing large portfolios and client relationships in complex environments.
• Experience in law firm operations or finance systems preferred.
• Skills
• Exceptional leadership and team management skills.
• Strong client relationship and communication abilities.
• Ability to resolve issues through coordination and delegation, not hands-on technical work.
• Financial acumen for managing budgets, profitability, and resource utilization.
• Location
• Based in the UK with willingness to travel as needed.