Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

The Role

We are looking for an adaptable, commercially minded Junior/Mid Legal Counsel with 1–4 years of post-qualification experience to join our growing legal and compliance team. You could be based in Australia, Canada, or the United States. What matters is that you are qualified to practice in your jurisdiction and ready to contribute from day one. This role suits someone who thrives in a fast-moving environment, provides practical advice, and wants to grow across a broad mix of legal areas including contracts, compliance, capital raising, and financing.

You’ll work closely with our Head of Legal and Regulatory Affairs and senior lawyers at Heidi and collaborate across product, engineering, operations, sales, and security. A strong interest in technology – especially AI and digital health – is essential, and you should be comfortable learning new tools and picking up technical concepts quickly.

We welcome applicants from Australia, Canada, and the United States. Some travel may be required based on business needs.

What you’ll do

• Draft, review, and negotiate a wide range of commercial agreements including SaaS terms, healthcare provider contracts, data processing agreements, and technology partnerships.

• Provide clear, practical legal advice that balances organisational risk with operational realities.

• Work across a breadth of legal areas – including technology, privacy, health law, employment/HR, leasing, and commercial – and switch between them with ease.

• Support product development and regulatory strategy in areas involving AI, large language models (LLMs), and generative AI (with training and support provided).

• Partner with engineering and product teams to understand technical concepts and translate them into legal and governance implications.

• Assist with global expansion by navigating jurisdiction-specific legal, compliance, and health regulatory requirements.

• Lead or contribute to DPIAs, PIAs, risk assessments, and regulatory submissions.

• Support certification efforts (e.g., ISO 27001, SOC2, Cyber Essentials+) and respond to due diligence and security reviews.

• Draft and maintain internal policies, contribute to governance processes, and support internal training.

• Support capital raising and financing activities, including preparing and reviewing term sheets, subscription agreements and other investment documentation, managing data rooms, coordinating legal workstreams for equity and debt raises, and liaising with investors and external counsel.

• Represent Heidi at conferences, panels, and external events where legal, regulatory, or governance expertise is required.

• Manage external legal counsel as required.

What we’re looking for

• A qualified lawyer admitted to practice in Australia, Canada, or the United States with 1–4 years’ post-qualification experience. Background in technology, digital health, or a fast-growth startup is a plus, not a prerequisite.

• Comfortable working in a fast-paced, ambiguous environment and able to produce advice that is both legally sound and highly practical.

• Pragmatic and able to focus on what matters, without getting bogged down in minute details that don’t impact risk.

• Technically curious and able to learn new systems and tools quickly (e.g., Slack, Linear, Notion, and other workflow platforms).

• Interested in or willing to upskill in understanding advanced technical concepts such as LLMs, generative AI, and cloud-based architectures.

• Able to context-switch efficiently across diverse legal areas – commercial contracting, capital raising, financing, health regulation, HR/employment, privacy, and technology matters.

• An exceptional communicator who can translate complexity into clear, concise, and business-friendly guidance.

• Multilingual a plus, given Heidi's global footprint across 116 countries and 110+ languages.

• Experience practising across (or familiarity with) multiple jurisdictions (e.g. AU, UK / EU, US, Canada) is highly regarded.

• Self-motivated and proactive, with the judgement to drive matters forward without close supervision.

• Strong-willed and able to push back on priorities — internal or external — that don't align with company goals.

• Passionate about AI, digital health, compliance, and the future of care delivery.

The way we work

1. Build to Last

We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.

2. Own Your Practice

Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.

3. Move Fast, Stay Steady

We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.

4. Make Others Better

Honest feedback, steady support, and shared growth keep our teams improving together.

Why you will flourish with us

• Flexible hybrid working, with 3 days in the office

• Monthly $150 AUD benefit to invest in your physical and mental wellbeing

• Recharge Days after major milestones and busy periods

• A generous personal development budget of $1000 AUD per annum

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• A one-time home office setup contribution

• 26 weeks paid parental leave for primary carers, 18 weeks for secondary carers

• A fertility support benefit of $10,000 AUD covering IVF, egg freezing or sperm freezing

• 10 days per year dedicated to supporting clinicians in maintaining accreditation

• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups

• If you have an impact quickly, the opportunity to fast track your startup career!

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.