Brightline is redefining what pediatric behavioral health care looks like for families across the country — and we're looking for the organizational force multiplier who will help make that vision a daily reality.

This is a high-visibility, high-trust role at the center of Brightline's executive operations. You'll support multiple C-suite leaders — managing competing priorities, complex calendars, and confidential work across time zones with precision and discretion.

This isn't a role for someone who needs a lot of hand-holding or prefers a predictable 9-to-5. It's for someone who moves fast, thinks ahead, and takes deep ownership over keeping senior leaders focused on what matters most.

Why This Role

Brightline is at an inflection point — scaling our clinical programs, expanding into new markets, and deepening our impact on kids and families who need us. The executives you'll support are driving that growth every single day, and you'll be the connective tissue that keeps everything running.

You'll have a front-row seat to strategic decisions, learn how a mission-driven health care company operates at scale, and build relationships across every function of the organization. If you want a role where your work has a direct line to mission impact — this is it.

Responsibilities

Executive Support

• Manage complex, dynamic calendars for multiple C-suite executives — proactively resolving conflicts, prioritizing requests, and anticipating scheduling needs before they arise

• Coordinate domestic and international travel logistics including flights, hotels, ground transportation, and itineraries

• Prepare executives for meetings by compiling briefing documents, agendas, background materials, and talking points

• Handle correspondence, draft communications, and respond to inquiries on behalf of executives with appropriate judgment and discretion

• Track action items and follow-ups from executive meetings to ensure nothing falls through the cracks

Operational & Administrative Excellence

• Process expense reports and manage reimbursements accurately and on schedule

• Coordinate logistics for leadership team meetings, offsites, board prep, and company-wide events — including venue sourcing, catering, tech setup, and materials

• Maintain organized filing systems and document management for executive-level materials

• Support onboarding for new senior leaders and manage relationships with key external stakeholders and vendors

Cross-Functional Coordination

• Serve as a key point of contact across Brightline's teams on behalf of supported executives

• Partner with other executive assistants and operations staff to ensure seamless coordination across the leadership team

• Handle confidential and sensitive information with the highest level of integrity and discretion

• Identify opportunities to streamline processes and improve the efficiency of executive operations

Requirements:

• 5+ years of experience as an executive assistant, ideally supporting C-suite leaders in a fast-paced, growth-stage environment

• Exceptional organizational skills and a proven ability to manage competing priorities across multiple executives simultaneously

• Strong written and verbal communication skills — comfortable drafting polished communications on behalf of senior leaders

• High emotional intelligence and the ability to work effectively with a wide range of personalities and communication styles

• Absolute discretion and sound judgment when handling sensitive, confidential information

• Proficiency with Google Workspace (Gmail, Calendar, Drive, Docs, Sheets) and virtual meeting tools (Zoom, Slack)

• Proactive, solutions-oriented mindset — you spot problems before they happen and come prepared with options

• Preferred: Experience in healthcare, health tech, or a mission-driven startup environment

We offer several benefits, perks, and stipends:

• Medical, Dental, Vision, Long-Term Disability, Life Insurance, Flexible Spending Account, and 401k

• 12 Company Holidays + Floating Holidays, Holiday Shutdown, Paid-Time Off, Parental Leave

• Health and Wellness Stipend, Home Office Reimbursement and Professional Development Reimbursement

• Stock Options

At Brightline we have built a total rewards philosophy that includes fair, equitable, competitive, geo-based compensation that is performance and potential based. Our strategy is based on robust market research, including external advisory specializing in national compensation, and thoughtful input from every level of our organization. It is a combination of a cash salary, equity, benefits, wellbeing, and opportunity. In compliance with the Equal Pay for Equal Work Act, the annual base salary range for applicants is $85,000 - $125,000, depending on where the candidate is located and experience.

Our Commitment to Building a Diverse, Equitable, and Inclusive Workforce

At Brightline, we believe that Diversity, Equity, Inclusion, and Belonging are essential to the foundation upon which our mission is built. We are committed to:

• building a future where all families can access inclusive, high-quality care

• creating an environment that encourages our employees to show up authentically, reach their highest potential, and have an equal opportunity to thrive

• systematically evaluating and improving our inherent beliefs, observed behaviors, structures, and systems

• ensuring that every employee, candidate, client, and family we serve is valued and respected

About Brightline

Brightline is a therapy and psychiatry practice that delivers expert pediatric, teen, and parental mental health care to families and kids up to age 18. Brightline’s virtual and in-person outpatient services include diagnostic evaluation, therapy, psychiatry services (e.g. medication management), and psychological testing (to assess learning differences, school readiness, executive functioning difficulties [e.g. ADHD], and autism). In addition to Brightline’s generalized support, we offer focused programs including those that support anxiety, obsessive compulsive disorders, ADHD, and disruptive behaviors. Founded in 2019, Brightline has delivered care to tens of thousands of families with industry-leading results. We’ve been nationally recognized for clinical excellence and innovation for several years — recent awards include the Fast Company 50 Most Innovative Companies (2022) and Behavioral Health Business Companies to Watch Award (2024). Brightline is based in Palo Alto and is backed by investors including Boston Children’s Hospital, Northwell Health, Blue Cross Blue Shield of Massachusetts, Google Ventures, KKR, and Oak HC/FT.