Junior Solutions Engineer

We’re looking for our Junior Solutions Engineer to become the beating heart of our customer's product and onboarding journey. Working closely with our Product, GTM and Engineering teams, you'll help us build and scale our customer onboarding playbook, with all the thrill and pace of building from scratch, and the resources to grow quickly to become a category creating company. You’ll help us be responsible for developing and executing global strategies for our most important external partners and build a world class implementation function.

What you'll do

• Manage the customer implementation lifecycle from signature to go-live
• Translate complex customer pricing models into the data model
• Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the platform
• Become a trusted source of product feedback for our product and engineering teams as the frontline operator working with customers every day.
• Build the playbook and scale our onboarding and product specialist team right next to our C-level team