Lead UGC/Creator Operations Manager

About InBeat:

We’re a tight-knit team of creative, data-driven people, continuously building services & partnering with the world’s largest brands, including Shark Ninja, Miro, Descript, and Nielsen.

We value great work with talented, innovative & driven people, making meaningful connections with like-minded creatives along the way!

The Role:

This is a full-time, fully remote leadership position that allows work from anywhere in the world. We’re looking for a Lead UGC/Creator Operations Manager to lead our UGC creator department. From sourcing and casting to long-term creator partnerships, you’ll play a key role in building a scalable network of high-performing creators that consistently deliver quality content while reducing costs and timelines.

Key Responsibilities:

1. Pipeline Management

• Monitor inbound creator applications

• Identify great creators through communities and manual research

• Pre-screen and invite high-potential creators into our roster.

• Maintain a clear, up-to-date creator database (skills, niches, formats, performance history).

2. Creator Evaluation

• Design and manage test assignments (scriptwriting, video shooting, editing).

• Assess creators’ ability to:

• Follow briefs.

• Write compelling hooks/scripts.

• Shoot content with good framing/lighting/audio.

• Edit videos in-platform and with basic tools.

3. Ops & Database

• Tag creators by skill set, vertical, and deliverable type.

• Create clear profiles with example work and evaluation notes.

• Ensure data hygiene: remove duplicates, track availability, costs, reliability.

4. Project Alignment

• Match vetted creators with ongoing projects.

• Partner with creative strategists and PMs to source the right creators for briefs.

• Maintain relationships with top performers (quick turnaround, reliable delivery).

5. Relationship Management

• Act as the first line of contact for creators during onboarding and test phases.

• Build trust and keep communication clear on expectations, deliverables, and timelines.

• Help turn top creators into long-term collaborators.

What Success Looks Like (90 Days)

• Structured database of vetted creators with a clear tagging system (skills, quality, availability).

• A repeatable UGC test process that filters out weak creators quickly.

• Smooth handoff of qualified creators to the creative team.

• Reliable roster of creators aligned with client needs and campaign demands.

Ideal Candidate

• Strong ops/process skills: can manage a pipeline and keep things organized at scale.

• Good creative judgment: can evaluate video quality, scriptwriting, and editing basics.

• People-oriented: communicates clearly and manages relationships with creators.

• Comfortable with tools: Airtable/Notion/CRM, Slack, and project management tools.

• Bonus: prior experience in influencer/UGC management, production coordination, or casting.

Must-haves:

• Perfect written & spoken English.

• Prior experience leading UGC production or content operations teams.

• Strong organizational and communication skills.

• Ability to thrive in a fast-paced, remote-first environment.

While not required, it’s an added plus if you also have:

• Experience as a writer or creative strategist with UGC or performance marketing campaigns

• Creative operations experience (building scalable creative workflows or systems)

• Previous experience leading a team of creatives or sourcing specialists

• Demonstrated ability to connect creative decisions with measurable performance outcomes

Why Join InBeat:

• Unlimited Time Off & Sick Days

• Flexible hours

• Fully remote (work from anywhere)

• High-growth environment with room to make your mark

• Work directly with some of the world’s biggest brands

• Lead a department at the center of the creator economy

• Autonomy to innovate and test new sourcing methods

• Be part of a global, ambitious, and collaborative team that values creativity, ownership, and results