Strategic Leadership & Roadmap

• Own and drive Intradiem's internal AI transformation roadmap, translating company strategy into a prioritized, phased execution plan
• Define and manage the AI use case pipeline across intake, evaluation, prioritization, and sequencing across all business functions
• Serve as the organizational owner of Intradiem's AI operating model, driving the shift from ad hoc adoption to structured, scalable capability
• Establish enterprise AI architecture through strategic framework selection and standardized, reusable development patterns that support consistent delivery across the business

Team & Program Leadership

• Lead and grow a dedicated AI Enablement team responsible for use case delivery, workflow automation, and business enablement
• Balance strategic direction with hands-on involvement, willing to lean in directly on tooling, architecture decisions, and use case execution where needed
• Own the management, administration, and optimization of internal AI tools and platforms, ensuring they are well-governed, widely adopted, and delivering measurable value
• Report directly to the VP of Technology and serve as the primary internal voice and decision-maker for AI transformation

Investment & Vendor Decisions

• Evaluate, select, and manage AI products, platforms, and services in partnership with the VP of Technology, with authority to move at speed and scale
• Support AI transformation budget allocation in coordination with leadership, ensuring spend is tied to measurable business outcomes

Cross-Functional Coordination & Governance

• Build, manage, and chair the AI Center of Excellence, Intradiem's cross-functional steering body for AI prioritization, adoption, and accountability
• Establish and maintain AI governance frameworks covering responsible use policies, intake processes, and decisioning in partnership with Legal, Security, Compliance, and the People Team
• Serve as the designated internal spokesperson for the AI program, collaborating across teams and with strategic partners to communicate progress and maintain alignment

Enablement & Change Management

• Lead change management efforts to move the business through the AI transformation, building fluency, confidence, and sustainable adoption at all levels
• Design and deliver role-based, in partnership with Learning Services, AI enablement programs, workshops, and learning initiatives tailored to technical and non-technical teams
• Partner with functional leaders to identify, develop, and deploy AI solutions that reduce manual work, accelerate decisions, and create competitive leverage
• Foster a culture of experimentation, innovation, and AI fluency across the organization

Measurement & Accountability

• Develop and own key AI KPIs tracking adoption, active use cases, time-to-value, and business impact (including ROI and cost/efficiency savings)
• Drive quarterly goal accountability for the AI program, reporting progress to leadership and the steering committee
• Stay current on emerging AI technologies, regulatory developments, and industry trends to continuously sharpen strategy and decision-making

What We're Looking For

• 10+ years of experience in SaaS, enterprise software, technology enablement, or transformation roles.
• 3 to 5+ years leading AI adoption initiatives, automation programs, or enterprise change management efforts
• Hands-on experience with AI and GenAI platforms such as OpenAI, Anthropic, Microsoft Copilot, etc…, and a working understanding of LLMs, APIs, and AI-native tooling
• Proven ability to lead organizational change and drive adoption across distributed, cross-functional teams
• Strong communication and executive presentation skills, with the ability to make complex technical concepts clear and actionable
• Experience building and managing high-performing teams in fast-paced environments
• Familiarity with AI governance, ethical AI frameworks, data privacy standards, and evolving AI regulations