At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand

Job Description

A Learning Director's role is designing and maintaining the overall learning architecture that underpins MSC training and readiness. They ensure learning content is organised into clear pathways aligned to roles, services, and proficiency levels, enabling learners to access the right content at the right time. This includes defining and governing metadata and tagging standards (for example by service, role, skill, tool, and learning intent) so content is discoverable, reusable, and scalable. By establishing a structured, well‑maintained learning ecosystem, the Learning Architect supports consistent onboarding, ongoing readiness, and efficient content updates as MSC services and priorities evolve.

The Learning Director is responsible for designing and maintaining the end‑to‑end learning delivery architecture that enables learning to be discoverable, usable, and effective in the flow of work. This role defines how learning content is structured, tagged, governed, and connected across tools and platforms, ensuring a clear separation between learning and reference materials. The Learning Architect partners closely with Learning Designers and Learning Technology Specialists to translate learning intent into scalable structures—establishing standards for metadata, content pathways, and source‑of‑truth locations—so learners can access the right content at the right moment, reduce cognitive overload, and reach job readiness faster.

Your primary responsibilities will include:

• Design and maintain the learning delivery architecture that underpins all training and readiness content, ensuring it can scale as content volumes grow.

• Define and enforce standards for content structure, tagging, metadata, and storage, enabling consistent discoverability and reuse across service lines.

• Establish and govern a single source of truth for learning content, reducing duplication and improving update and maintenance efficiency.

• Ensure a clear separation between learning content and reference material, supporting faster onboarding and reduced cognitive load for learners.

• Translate learning intent and design requirements into scalable content pathways that support role‑ and task‑specific learning in the flow of work.

• Partner with Learning Designers to guide content design decisions, ensuring alignment to architectural standards and quality thresholds.

• Provide quality and standards oversight as content is created, updated, or re‑imagined, protecting consistency and learner experience over time.

• Support governance and change processes by enabling structured intake, triage, and controlled updates to learning materials.

• Enable faster speed‑to‑competency by ensuring learning content is discoverable, relevant, and accessible at the point of need.

Qualifications:

• Experience with learning platforms, automations, and AI-enabled tools (e.g. content agents, engagement analytics)

• Background in large client environments

• Experience in working with Marketing learning content or Marketing roles

• Experience building or improving Train the Trainer materials

• Strong expertise in learning design and learning systems, with a clear ability to distinguish learning from reference content

• A systems‑thinking mindset, able to design end‑to‑end, scalable learning structuresDeep capability in content architecture, tagging, metadata, and discoverability

• A governance‑led approach that protects quality, consistency, and sustainability

• The ability to guide and influence designers and SMEs through clear standards and frameworks

• A sharp focus on speed‑to‑competency and learner usability, not just content creation

• Comfort operating in complex, evolving environments, simplifying and improving over time

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours.

👪 Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

“Jellyfish will give preference to Employment Equity candidates in accordance with the company’s Employment Equity Plan and its Affirmative Action measures.”

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